With infrastructure approaching capacity and constant interruptions on service assurance continuity, an open platform software-based monitoring solution was needed to support Network Function Virtualization (NFV) and Cloud based services. NETSCOUT®’s next generation InfiniStreamNG™ Commercial off-the-Shelf (COTS) solution, provided the remedy. InfiniStreamNG aided this operator to evolve their inadequate monitoring solution to a virtualized model. The InfiniStreamNG solution also provided Smart Visibility during the disruptive transition to NFV, while proactively assuring service in a hybrid network environment.