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Unified communications and collaboration (UC&C) and unified communications as a service (UCaaS) are fast becoming the tools of choice for nearly every type of business. And that’s...

It’s no surprise that unified communications as a service (UCaaS) has become the platform of choice in the work-from-anywhere-at-any-time world. Even as organizations return to...

“How did we miss that?” Even the most experienced CIOs and their teams will find themselves asking that question at some point while troubleshooting root causes of degradations and...

Ready or not, 5G has ushered in many emerging technologies, and it is advancing the technology ecosystem onward to 6G. The sixth generation of wireless technology promises to...

When smart people must be at a certain place, at a certain time, they try to get some insight into the traffic conditions before they leave so they know when to leave, and what...

While March 8 is International Women’s Day, March is celebrated as National Women’s History Month around the world. In Part 2 of our interviews with the working women of NETSCOUT...

A few years ago, 5G came out of the gate as the fastest-deployed mobile technology to date. And then came a slowdown. What happened to 5G deployment? There are several good...

Connecting with a contact center for much-needed support shouldn’t be a hit-or-miss proposition. Companies depend on customers being able to get the help they need without having...

Organizations are finding that managing their NetOps, DevOps, and SecOps teams separately is leading to inefficiencies, cost overruns, and excess risk. To help address these issues...

Communications service providers (CSPs) are spending big to bring 5G to market. A recent industry report found that over the past five years, the wireless industry has invested...

Whether you use a virtual private network (VPN) to connect your computer to the corporate network or use virtual desktop infrastructure (VDI) to connect you to a virtual computer...

The journey to a cloud-native network environment is complex for communications service providers (CSPs). To transform their networks into a cloud-native ecosystem, CSPs must...

Even if everyone did eat an “apple a day” to keep the doctors away, the chances are that people of all ages, no matter what their current health status is, eventually are going to...

Part 1 of a two-part series Happy International Women’s Day! Recognized annually on March 8, International Women’s Day (IWD) is a global day celebrating women’s social, economic...

A Zero-Day distributed denial-of-service (DDoS) attack is an attack that does not have a known solution. It is referred to as a “Zero-Day” threat because once the defect is...

When it comes to help desk trouble tickets, there’s good news and bad news. Let’s start with the good news. In the wake of pandemic-influenced reliance on unified communications...

Botnet proliferation is growing at an alarming rate. In 1H 2022 alone, NETSCOUT’s global honeypot network observed more than 67 million connections from 608,000 unique IP addresses...

On December 15, 2022, The U.S. Federal Bureau of Investigation (FBI), in cooperation with several international law enforcement partners, seized 49 domain names and arrested six individuals for their alleged involvement in the operation of illegal DDoS-for-hire activity.