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When it comes to help desk trouble tickets, there’s good news and bad news. Let’s start with the good news. In the wake of pandemic-influenced reliance on unified communications...

Botnet proliferation is growing at an alarming rate. In 1H 2022 alone, NETSCOUT’s global honeypot network observed more than 67 million connections from 608,000 unique IP addresses...

On December 15, 2022, The U.S. Federal Bureau of Investigation (FBI), in cooperation with several international law enforcement partners, seized 49 domain names and arrested six individuals for their alleged involvement in the operation of illegal DDoS-for-hire activity.

Companies use many applications, but not all apps are created equal. Custom applications typically are for company-specific needs—strategic business activities that are mission...

How deep packet inspection is used to provide detailed insights into data passing through your network.

The world’s essential organizations need to have the best cybersecurity, performance and network visibility solutions.

What if there were an IT superpower? In the modern digital world of instant information, automation, cloud technologies, artificial intelligence, 4.3 billion IP addresses, virtual...

It’s critical to seek out a network visibility solution from a partner whose sole focus is to make your digital ecosystem fully visible.

Prioritizing and differentiating network traffic based on critical business use cases and consumer services is a powerful benefit 5G networks deliver via network slicing. 4G...

“Is there anybody out there?” In addition to being lyrics to the haunting Pink Floyd song of the same name from the album “The Wall,” who among us hasn’t uttered those words while...

Packet data is a widely used tool for network monitoring and management to ensure network infrastructure reliability and service assurance, but with increased digital...

No matter which side of the climate debate you fall into, one thing is abundantly clear: Natural disasters appear to be happening more frequently and with greater ferocity. As a...

It is no surprise that internet usage continues to rapidly grow, particularly in the wake of the COVID-19 pandemic, when work-from-home became commonplace. In fact, from 2000 to...

Digitalization is changing how customers interact with insurance providers. Savvy insurers have noticed and are investing in “trending” technologies—taking cues from their own...

What is extended detection and response (XDR)? There is a lot of confusion as to what XDR is, and some people are asking whether we simply ran out of letters for acronyms. Many are...

Slow and steady may win some very long races (and work just fine for turtles), but when IT service tickets are overwhelming tier/level one, two, three, and even four IT support...

With economic uncertainty looming, many organizations have downshifted spending on technology initiatives. In last year’s unified communications and collaboration (UC&C) study...

Edge computing is fast becoming an essential part of our future technology capabilities. According to a recent report, the global edge computing market is expected to grow at a...