Managing complex UC&C environments where voice, video, instant messaging and video conferencing are more tightly coupled with other IT systems such as email, calendar, authentication and DNS systems over the converged IP network is extremely difficult without complete visibility and strong performance management capabilities.

NETSCOUT's nGenius solution provides the pervasive visibility to enable and empower IT teams to assure the availability and quality of UC&C services and achieve the desired ROI for UC&C transformation projects.

Unified Communications

UNIFIED COMMUNICATIONS    
» Play video

Contact Centers CONTACT CENTERS
» Play video
   
UC for Skype UC FOR SKYPE
» Play video
   

Mini-Demos

Check out these short mini-demos of nGeniusONE solving tough issues that occur in UC&C environments..

Unified Communications
Analyzing SIP Failures in Your Network
» Play video
Unified Communications
Identifying and Solving Single Direction and One-way Call Problems
»  Play video
Unified Communications
UC & Converged Environments – Analyzing WAN Congestion
»  Play video
Unified Communications
Triaging Voice/Video Services – QoS Issues
»  Play video
Unified Communications
Skype for Business – UC Quality
»  Play video
Unified Communications
QoS Codecs and the Media Monitor
»  Play video
Unified Communications
SIP Trunk Voice Issues
»  Play video