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Telecommunications Service Providers
 

nGenius OSS Solutions for Service Provider Networks

Solutions for Mobile Operators
Solutions for Fixed Operators
Solutions for OA&M Networks

The future of communications is converging upon IP-based services. NetScout Systems is a long-established leader in IP performance management solutions for the world’s largest private networks and offers the nGenius Performance Management System as an OSS (Operational Support Systems) Solution for customer, network, and service assurance and visibility into IP service environments. NetScout’s products leverage deep packet inspection technology to deliver real-time operational intelligence spanning from high level KPIs (Key Performance Indicators) all the way down to actual packets, enabling providers to reduce MTTR and enhance network and service assurance with advanced, customer/service-aware performance monitoring.

 Solutions for Mobile Operators 
Mobile operators moving to 3G and beyond face significant operational challenges:

  • Managing new infrastructure technologies, such as MPLS in the core
  • Understanding data services quality and growth, so customer experience can be protected and churn kept to a minimum
  • Tracking and optimizing service quality for high value business customers
  • Troubleshooting and isolating data service degradations

The nGenius Performance Management System can provide the KPI-to-Flow-to-Packet details necessary for effective network, customer, and service assurance.

 Solutions for Fixed Operators 
The introduction of next generation converged IP services by fixed plant operators creates a new set of challenges:

  • Managing newly deployed core and edge technologies, such as Ethernet and MPLS, as evolutionary steps towards IMS architectures.
  • Monitoring the impact new and bundled services have on the infrastructure
  • Tracking high value “VIP” customer activity and quality of experience
  • Assuring availability and responsiveness of IP-based content delivery
  • Troubleshooting and isolating degradations in a connectionless environment

The nGenius Performance Management System collects and analyzes network and application/service performance information to provide the KPI-to-Flow-to-Packet details necessary to minimize MTTR and plan for growth based on precise traffic data.

 Solutions for OA&M Networks 
Service providers of all types depend on their internal OA&M networks to run their core business, and need performance management to meet the following goals:

  • Detailed monitoring of all transactions, data flows, and conversations for accurate capacity planning and quick and reliable troubleshooting
  • Packet-level depth for detailed analysis of interoperability issues
  • Tracking OA&M traffic and activity as part of a shared service delivery backbone.

The nGenius Performance Management System is the technology leader for scalable and effective monitoring and management of mission-critical traffic. Collect and analyze the KPI-to-Flow-to-Packet data necessary to protect the integrity of these essential operational assets.


  Contact Us
Email: Sales
Toll Free U.S. Sales:
     800-357-7666
All Regional Numbers
Request a Demo
Get the Kit

  Documents
 
Analyst Review:
The 451 Group - NetScout broadens its addressable market to include carriers
Brochure: nGenius Performance Management for Mobile Network Operators  
Third Party Review:
OSS Observer Profile
 
Third Party Review:
Using IP Visibility to Manage Network, Service, and Customer Quality by Stratecast
 

  Awards
 

OSS Today 2007 Excellence Awards - Best New Product Finalist