Restoring Reliable ServiceNow Performance for WFH with NETSCOUT
The cloud-based ServiceNow solution is widely recognized as an essential part of an IT Service Management (ITSM) ecosystem and is used by many of today’s global enterprises.
This Use Case example focuses on how one IT Operations team used NETSCOUT Smart Edge Monitoring and our “Visibility Without Borders” approach to restore reliable ServiceNow performance to a VIP “power user” who had recently moved from headquarters to a work-from-home (WFH) environment.