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Performance Management for Service Provider IT

Service providers' IT organizations are now challenged to support employees in headquarters, regional offices, retail stores, at home, and on the road.

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Telecom and service provider organizations deliver vital communications and connectivity services to businesses, consumers, and government agencies around the world. This has made them experts at ensuring that customer-facing networks operate at peak performance. Like all enterprises, they have their own internal, employee-facing network environment to consider as well.