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Male smiling with headset on in front of laptop
/ Eileen Haggerty

Is Your Contact Center Helping or Hurting the Customer Experience?

It’s hard enough to build a world-class customer service organization, but when you add in the demand to ensure top performance of unified-communications-and-collaboration-as-a...

  • Enterprise
Hands on Keyboard
/ Andrew Green , Scott Iekel-Johnson

Why NetFlow Is Still the Best Mechanism for Detecting DDoS Attacks

Recently some network operators have raised questions about the use of flow data to detect distributed denial-of-service (DDoS) attacks, with the main concern being a perception...

  • DDoS
  • Service Provider
Gentlemen sitting behind monitor overlooking datacenter equipment.
/ Lewis Sharpe

How Network Visibility Gaps Challenge IT in Assuring Business Continuity

As today’s enterprises continue to digitally transform to meet the evolving needs of a dynamic business universe, IT departments are facing a myriad of challenges in keeping...

  • Enterprise
Man sitting at row of monitors in a NOC.
/ Michael Wetherbee

Are Attacks Hiding in Your Encrypted Traffic?

Distributed denial-of-service (DDoS) attackers are both persistent and creative. One of their creative methods that has seen an increase recently is attacks on HTTPS web...

  • DDoS
  • Security
  • Service Provider
Hands on laptop reviewing analysis report
/ Eileen Haggerty

Too Many Tickets, Too Little Time

With the growing proliferation of unified-communications-and-collaboration-as-a-service (UCaaS) and software-as-a-service (SaaS) tools, it is little wonder IT teams are facing an...

  • Enterprise
Male smiling while leaning back in office chair with arms folded behind his head
/ Brooke Jameson

Grow Your Business with Scalable, Flexible Remote Visibility Solutions from NETSCOUT

Every organization strives to grow its business operations and sustain that growth long-term. But with growth also comes a series of challenges for IT teams overseeing a complex...

  • Enterprise
South Korea DDoS Attacks

South Korea Enduring a Wave of Geopolitical DDoS Attacks

ASERT’s monitoring of DDoS attacks stemming from hacktivism and geopolitical tensions, discovered that South Korea was subject to widespread attacks. This digital assault is...

  • Arbor Networks - DDoS Experts
  • Attacks and DDoS Attacks
  • Political DDoS
1 person holding a laptop while another one stands beside while reviewing something being presented on laptop.
/ Anthony Cote

Addition of AI Features to UCaaS on the Rise

AI is the topic de jure across all news outlets and is related to almost any technology and industry. A recent Forbes report found that 64 percent of businesses believe AI will...

  • Enterprise
woman sitting at desk looking at monitor
/ Brad Christian

Data Protection Compliance Checklist for Service Providers

Various data protection laws exist worldwide. The most notable include the EU General Data Protection Regulation (GDPR) and the U.S. California Consumer Protection Act (CCPA)...

  • DDoS
  • Service Provider
Person sitting in country field on laptop
/ Brooke Jameson

3 Critical Questions to Ask When Assessing Your Remote Site Visibility Strategy

Remote sites come in many formats—from research clinics to warehouses to branch banks and more. These sites are critical to organizations; whether they help create life-saving...

  • Enterprise
2024 Intellyx Digital Innovator Award NETSCOUT
/ Eileen Haggerty

NETSCOUT Wins the 2024 Intellyx Digital Innovator Award

NETSCOUT wins the 2024 Intellyx Digital Innovator Award for the fourth year running, recognized for its Smart Data network visibility solutions.

  • Enterprise
Doctor using application on laptop while reviewing information on clipboard
/ Anthony Cote

The Consequences of Downtime on Healthcare Insurance Patients

Special thanks to Julia Rehse, who came to the NETSCOUT family as an intern, for her exceptional work co-authoring this blog. She is returning to Germany in June and will...

  • Enterprise