Heather Broughton is the AVP of Product Marketing at NETSCOUT, where she leads a team of seasoned enterprise and service provider industry experts focused on empowering global telecommunications and enterprise customers. Her team develops strategic messaging that highlights NETSCOUT’s strengths and helps customers solve complex network challenges, accelerate service rollouts, and operate with confidence.
With over 20 years of experience in telecom—including roles at Verizon/MCI—Heather has held leadership positions in both product marketing and product management. She has overseen the planning, development, and launch of service provider monitoring solutions, managing product portfolios exceeding $200 million in value.
Heather holds a degree in Business Analysis and Research with an emphasis in Management Information Systems from Texas A&M University. Being an Aggie—with Aggie parents and Aggie children—is one of her proudest accomplishments.
Professionally, Heather is passionate about emerging technologies and how enterprises and carriers are adapting to rapid change. She’s known for her enthusiasm when discovering a new KPI and thrives on translating technical innovation into meaningful customer outcomes.
The Importance of Enhanced Data in AIOps Success
Communications service providers (CSPs) increasingly are turning to the creation of artificial intelligence for IT operations (AIOps) teams to position themselves to drive next...
- AIOps
- Service Provider
Taking an AIOps Approach to Improve Network Performance Management
At a recent NetworkX webinar, Heavy Reading and NETSCOUT took a closer look at how telecommunications operators are rethinking artificial intelligence for operations (AIOps) to...
- Service Provider
Tapping into the Gold Mine of 5G Location Data
For government agencies, planning ahead is imperative. Whether it’s building new roads adjusting traffic flows, anticipating energy consumption, or improving the delivery of public...
- Service Provider
A Dynamic Duo in the Fight Against Pervasive 5G Cyberthreats
As 5G networks continue to grow in order to meet the increasing demands of mission-critical applications, concerns over cybersecurity are top-of-mind. The vast volume of data...
- Security
- Service Provider
Harnessing the Power of IP Data for NetOps, SecOps, and AIOps
As networks become increasingly complex, Communications Service Providers (CSPs) have their hands full ensuring that performance meets subscriber needs and that security is up to...
- Service Provider
What’s New with NETSCOUT at Mobile World Congress
To all our friends, colleagues, partners, and customers who make the annual pilgrimage to the Mobile World Congress (MWC), we have one thing to say—we missed you! Admittedly, it’s...
- Security
- Service Provider