As a leading global professional services firm, Aon United provides a broad range of risk, retirement, and health solutions. Its tens of thousands of colleagues in more than 100 countries worldwide use proprietary data and analytics to deliver insights that reduce volatility and improve performance for Aon customers.
Aon’s technology organization had built regional network performance hubs to deliver application services to employees, clients, and partners. Recent data center and unified communications transformations were targeted at providing a unified set of capabilities to clients and collaboration capabilities to the company’s workforce. To succeed in this effort, Aon required visibility into network and application performance. Although the company had used a variety of point tools in the past, it recognized a need for a more comprehensive, scalable solution.
See how Aon’s IT team used NETSCOUT nGeniusONE service assurance to understand the health of the company’s environment and to solve issues faster, ensuring that Aon’s global network, application, and communication performance met the reliability, availability, and performance standards its clients had come to expect.