The organization fell victim to a targeted DDoS attack in December, which caused some services they hosted for a major German online bank to crash. The service was not available for almost 2 days and online transactions were not possible. Another follow-on attack was directed against the online presence of the company and a partner company, with this service also not available for a few days.
After their existing Anti-DDoS protection solution repeatedly failed to protect the services from the attack, NETSCOUT® was asked to step in and immediately supported them in the form of expertise and advisory consulting. The mitigation of the attack and the loaner hardware required were executed and provided by a partner. Although the mitigation came through a partner, it ultimately was executed with NETSCOUT Arbor Smart DDoS Protection products. After extensive testing and strong recommendation from the partner, it was decided that the old solution should be replaced by NETSCOUT.
They acquired four Arbor Edge Defense (AED) 2800 appliances along with 3 years of support services.