Heather Broughton is the AVP of Product Marketing at NETSCOUT, where she leads a team of seasoned enterprise and service provider industry experts focused on empowering global telecommunications and enterprise customers. Her team develops strategic messaging that highlights NETSCOUT’s strengths and helps customers solve complex network challenges, accelerate service rollouts, and operate with confidence.
With over 20 years of experience in telecom—including roles at Verizon/MCI—Heather has held leadership positions in both product marketing and product management. She has overseen the planning, development, and launch of service provider monitoring solutions, managing product portfolios exceeding $200 million in value.
Heather holds a degree in Business Analysis and Research with an emphasis in Management Information Systems from Texas A&M University. Being an Aggie—with Aggie parents and Aggie children—is one of her proudest accomplishments.
Professionally, Heather is passionate about emerging technologies and how enterprises and carriers are adapting to rapid change. She’s known for her enthusiasm when discovering a new KPI and thrives on translating technical innovation into meaningful customer outcomes.
NETSCOUT to Have a Strong Presence at Cisco Live
When it comes to everything artificial intelligence (AI), the network is key. That is why this year’s Cisco Live theme is— the network as the foundation of the AI era! And in a bit...
- AIOps
- DDoS
- Enterprise
- Event
- Security
If You Can’t See the Slice, You Can’t Sell the SLA
Network slicing on 5G standalone (5G SA) networks holds tremendous promise for communications service providers (CSPs). It’s also one of the clearest paths to 5G monetization. The...
- Service Provider
The Hidden Cost of Poor Network Observability
In the telecom world, having the network up and running is no guarantee that revenue will do the same. In 5G standalone (5G SA) networks, true network observability—not just...
- AIOps
- Service Provider
Bringing Shadow AI Into the Light
In offices across the world, the most productive employees are already working with artificial intelligence (AI), and their organizations are just beginning to notice. According to...
- AIOps
- Enterprise
- Service Provider
From Insight to Impact: Observability Fuels AI-Driven Innovation
As Barcelona prepares to serve up both tapas and terabytes, the Mobile World Congress (MWC) is once again turning this sun-drenched city into the global capital of 5G connectivity...
- AIOps
- DDoS
- Event
- Service Provider
How to deliver consistent ultra-low latency, high-throughput, and total reliability across complex networks
According to a recent report, as of the end of 2024, the telecommunications industry boasted 2.25 billion 5G connections worldwide. This rapidly growing rate of adoption has put...
- Service Provider