Agnes Mends Crentsil
Product Marketing Manager
As a Product Marketing Manager on the Service Provider team, Agnes is responsible for developing go-to-market strategies around product and solution messaging to enable sales while producing content assets that drive campaign initiatives for current products and solutions, as well as upcoming solutions in the pipeline.
Prior to Product Marketing, Agnes managed the Technical Publications team at Tektronix Communications, Danaher, and the early acquisition years with NETSCOUT.
Agnes holds a graduate degree in Human Relations and Business, from Amberton University, and a certificate in User Experience and Design, from Southern Methodist University in Dallas, Texas.
When not at work, Agnes chairs the mentoring program for her local chapter of the Society for Technical Communication (STC) and is a member of the Technical Communication Advisory Board at the University of North Texas (UNT), at Denton, Texas.
How to Reduce MTTK from Days to Minutes
Working on the technical front lines to ensure customer satisfaction can be challenging for network operations (NetOps) teams. The root cause of day-to-day problems must be...
- Service Provider
Cloud-Native Ecosystems Improve 5G Network Efficiency
Performance and innovation matter as 5G networks expand from a non-standalone (NSA) to a standalone (SA) environment. This transition compels communications service providers (CSPs...
- Service Provider
How Does 5G Enhance IoT?
Research shows that the cellular Internet of Things (IoT) market is in recovery, with a growth of 7 percent year over year in the first quarter of 2024. 5G provides connectivity...
- Service Provider
Fixed Wireless Access: A 5G Revenue Opportunity
Fixed wireless access (FWA) technology is accelerating the close of the digital divide in urban areas and underserved communities by allowing communications service providers (CSPs...
- Service Provider
Will 5G Change the World?
Listen to an RCRWireless News podcast with Greg Mayo, senior director of engineering at NETSCOUT, discussing the progress of 5G deployments in terms of successes and areas for...
- Service Provider
The Service Providers’ Journey to Cloud-Based Architectures
Moving to cloud-based architectures from traditional physical telecommunication systems is complicated and complex. Communications service providers (CSPs) are evolving on the 5G...
- Security
- Service Provider