Agnes Mends Crentsil

Product Marketing Manager

LinkedIn

As a Product Marketing Manager on the Service Provider team, Agnes is responsible for developing go-to-market strategies around product and solution messaging to enable sales while producing content assets that drive campaign initiatives for current products and solutions, as well as upcoming solutions in the pipeline.

Prior to Product Marketing, Agnes managed the Technical Publications team at Tektronix Communications, Danaher, and the early acquisition years with NETSCOUT.

Agnes holds a graduate degree in Human Relations and Business, from Amberton University, and a certificate in User Experience and Design, from Southern Methodist University in Dallas, Texas.

When not at work, Agnes chairs the mentoring program for her local chapter of the Society for Technical Communication (STC) and is a member of the Technical Communication Advisory Board at the University of North Texas (UNT), at Denton, Texas.

Professionals in a boardroom overlooking presentation on large screen
/ Agnes Mends Crentsil

AI Failure Is the Norm Because Most Initiatives Are Flying Blind

Artificial intelligence (AI) is fast becoming a boardroom priority, a competitive mandate, and a defining investment in the future of the enterprise. Many organizations are...

  • AIOps
Woman sitting a workstation looking at 3 monitors
/ Agnes Mends Crentsil

What is Network Slicing

This blog describes the characteristics of 5G network slicing. Network slicing is the killer app of 5G and is expected to present revenue opportunities for communications service...

  • Service Provider
2 people on laptop in dark data center
/ Agnes Mends Crentsil

Integrating Deep Packet Inspection in 5G Networks

What is DPI in 5G? DPI in 5G is an intelligent, cloud-native traffic analysis engine. Communications service providers (CSPs) typically implement DPI engines in the User Plane...

  • AIOps
  • Service Provider
Skyscrapers with 5G on them
/ Agnes Mends Crentsil

Gain Real-time Visibility to Future Proof Your Network for Autonomous Operations

Research shows that networks are becoming progressively more autonomous in an effort to support efficiency and adaptability for advanced use cases. To continue the journey to full...

  • Service Provider
Cell Towers overlooking hills and mountains
/ Agnes Mends Crentsil

Connectivity in Crisis: How CSPs Power Natural Disaster Recovery

Research shows that natural disasters are increasing— of the 10 years with the most natural disasters, 9 were in the last decade. From 1980 to 2024, the U.S. averaged 9 events per...

  • Service Provider
2 Cell towers and one has glowing 5G on it
/ Agnes Mends Crentsil

The Leap from NSA to SA: What’s Slowing Down 5G’s Next Evolution?

Significant strides have been made since the commercial launch and rollout of 5G in 2019. As of 2025, more than 300 service providers in 100 plus countries in the global telecom...

  • Service Provider