The Reality of Observability Unification in Modern IT Operations

The Need to Overcome the Problem of Observability Fragmentation

Modern IT teams are under pressure to deliver seamless digital experiences to all their users, but observability tool sprawl is making that harder. Disconnected, specialized tools used across NetOps and other IT teams can leave organizations with limited end-to-end visibility, slower troubleshooting, and fragmented operational insight. 

The EMA research paper, “The Reality of Observability Unification in Modern IT Operations,” is based on a survey of 356 enterprise IT professionals across North America and EMEA. Shamus McGillicuddy, vice president of research at EMA, explores how organizations are approaching observability unification, where visibility gaps still exist, and which best practices can help teams reduce complexity and improve operational outcomes.

In this complimentary report, readers will learn about:

• The current state of IT operations including the extent of observability tool sprawl.
• How unifying observability impacts operational outcomes.
• Which technologies and architectures provide paths towards unification.
• How AI technologies are being applied to observability.
• Ways collaboration between ITOps and ServiceOps impacts business outcomes and service visibility.

Download the free report to learn more about the issues, trends, and risks of tool fragmentation, as well as the business and technical benefits of observability unification, including AI-driven features and capabilities, for fast, accurate analysis of network and application disruptions.