Ensuring Success of IT’s Accelerating Big Bang:
Monitoring and Managing the Network Edge
In the May 2025 IDC Spotlight: “Ensuring Success of IT’s Accelerating Big Bang: Monitoring and Managing the Network Edge”, Mark Leary, director – network observability, automation, and AI, draws a picture of the importance of flawless performance of the business edge where employees and customers access those services. This Spotlight also shows some basic business and IT concerns related to remote locations, their dependency on the infrastructure, and the impact corporations’ bottom line when services suffer for employees and customers at those sites.
In this complementary paper, you will learn about:
- Business impact of users in remote offices and sites
- Impact on IT and the infrastructure to support workers and/or customers at remote locations
- Trends in network edge visibility
- How observability is helping to improve proactive and reactive management
- The impact of automation on management
- How AI-powered networking is influencing management
- The different demands for observability among specific industries such as healthcare, manufacturing, financial services and retail
Download the free report from IDC to learn more about ensuring success at the business edge.

