Automated Voice Analytics Is Here!
The change to work at home and remote learning has led to a dramatic increase and reliance on voice services. Equally important is maintaining the availability and operation of E911 voice services while handling the continuing flood of spam calls with STIR/SHAKEN. Continuous visibility to evolved voice enables Network Engineering and Operations to stay on top of these traffic changes to protect availability and performance of critical infrastructure to support voice services. NETSCOUT has added new user plane analytics capabilities to help assure voice quality during these challenging times.