Global Manufacturer Resolves a Weeks-long Application Disruption in Under Two Hours

A problem that had persisted for more than a month, required initiating an expensive, time-consuming war room, was identified in under a couple of hours of implementing the nGenius Enterprise Performance Management solution. With enhanced observability, the global technology manufacturer significantly improved its ability to manage its complex, distributed IT environment across dozens of locations worldwide. This greater visibility enabled the IT team to swiftly identify and resolve issues being experienced by remote users, reducing downtime and avoiding potential disruptions that could have led to further production delays or impacted sales. By quickly diagnosing and addressing problems, the company protected critical revenue streams, engineering productivity, and enhanced overall operational efficiency.