VoIP Monitoring & Troubleshooting
Monitor Voice & Video Conference Quality. Manage VoIP QoS/QoE. Troubleshoot Jitter & Other VoIP Issues.
TROUBLESHOOT VoIP ISSUES
Over the past decade, UC&C applications and services – such as video and web conferencing – have become an integral part of our day‐to‐day business communications. Despite the importance of UC&C, many deployments fail to achieve the internal traction desired because of poor user experiences.
The Unified Communications & Collaboration Performance Management guide addresses many common VoIP Issues that contribute to poor user experience:
- Poor Video and Voice Quality
- Jitter and Packet Loss
- Static and Background Noise
- VoIP Latency, Video Delay and Dropped Calls
- Voice Echoes and Other VoIP Issues