Service Assurance Is a Requirement for Digital Enterprise
Time-Sensitive, Actionable Intelligence Is Key to Service Assurance
This ZK Research report explains how Digital Transformation is reshaping the business landscape and why Business Assurance is required to ensure technology meets the needs of the organization today and tomorrow.
Any organization that has evolved or is planning to evolve into a digital enterprise must make Business Assurance a priority. ZK Research offers the following recommendations that are outlined further in this paper:
• Embrace digitization
• Shift IT management to a proactive model
• Use business assurance to accelerate digital transformation