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SaaS Provider Protects End-User Experience with Visibility
This Fortune 500 technology manufacturer and services provider has been at the forefront of many digital transformations over the last 30 years. With billions of dollars in global revenue and thousands of employees in virtually every any corner of the world, they are helping people collaborate and communicate, regardless of physical proximity. This computing and electronics Software-as-a-Service application is popular for conference calls and meetings. Ensuring quality end-user performance for these services is a top priority for the IT team at the company. Read further to see how they used NETSCOUT to mitigate issues impacting customer experience with this service.