Skip to main content

Insurance Provider Assures Reliable Remote Office Communications and Wi-Fi Performance With NETSCOUT Observability

A leading European insurer struggled to maintain service quality across its expanding branch network and critical business environments. The IT team needed a way to strengthen performance fast.

Download PDF

After a recent merger and the construction of a new headquarters, a European-based global insurance leader faced growing challenges in maintaining service quality and visibility across its distributed network. Limited on-site IT staff in branch offices and increased reliance on digital services highlighted the need for a scalable, unified observability strategy.

Read the case study to learn how the insurer used NETSCOUT’s nGeniusONE, along with nGenius Edge Sensors featuring built-in synthetic testing, to eliminate blind spots, improve user experience at remote sites, reduce MTTR, and strengthen performance across the business.