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nGenius Subscriber Intelligence

Provides comprehensive coverage of control and data plane session analysis, enabling you to perform service triage on the most challenging subscriber issues.

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Visibility to a single subscriber’s experience

To differentiate your service offerings in the marketplace, you need the ability to understand service performance from both a top-down, end-to-end view as well as a bottom-up, subscriber level view.

Understanding a single user’s experience among your millions of subscribers

You face the difficult challenge of troubleshooting complex environments with multi-vendor and multi-generation technologies that support a wide range of protocols from legacy to modern IP-based networks. NETSCOUT’s nGenius Subscriber Intelligence enables deep-dive data, voice, and video subscriber session analysis in mobile, wireline, and Cable/MSO operator networks.

Take performance management and analysis to the next level 

nGenius Subscriber Intelligence leverages NETSCOUT’s Adaptive Service Intelligence (ASI) technology built into the InfiniStream appliances to provide visibility across the entire service provider network, enabling more rapid and efficient troubleshooting and isolation of service problems. We help you support a broad array of service provider architectures including Mobile, Cable, and Fixed line networks, as well as a wide range of services.

nGenius Subscriber Intelligence helps you:

  • Rapidly isolate and analyze subscriber, service, and network problems
  • Enable correlated, multi-protocol session-level trace of data and control plane traffic
  • View core-to-access on a hop-by-hop basisof session performance, and service and application failures
  • Isolate network versus application problems
  • Watch over your systems, services and vulnerabilities vigilantly today and into the future

Products you can trust

In an increasingly complex, vulnerable and connected world, NETSCOUT gives you the confidence to operate, innovate and compete at the highest level. Let us show you how our nGenius Subscriber Intelligence module can help you take performance management and analysis to the next level.

Resources

  • Case Studies
Mobile Operator Leverages nGenius Solution to Accelerate 4G LTE Network Deployment

This North American mobile operator was in the process of implementing its LTE test network prior to a full production rollout across its operating area.

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Intelligent Early Warning and Seamless Workflows Enable Quick Resolution of Customer Outage

The nGenius® solution was deployed to monitor the HSS platform in the IP core to provide visibility into applications like Diameter that supported authorization and authentication to the LTE network as well as the IP Multimedia Subsystem (IMS).

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North American Mobile Operator Enables Proactive Service Delivery Management for 4G/LTE Network Services

The nGenius solution has enabled this service provider to implement an extensible service delivery solution across its 3G and LTE networks and in its IMS core.

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