APAC Travel/Hotel


The Four Seasons Macau is the official hotel of the NETSCOUT Arbor 2018 APAC Partner Summit and is regarded as Cotai Strip’s most intimate enclave. With history, shopping and world class entertainment at your doorstep.

Hotel Address/Phone:
Estrada da Baia de N.
Senhora da Esperanca S/N
Taipa, Macau
Phone: +(853) 2881 8888

Check In / Check Out: 3:00pm / noon

Making Room Reservations:
All attendees are responsible their own hotel reservations. Reservations must be made by 20 October 2018.

NETSCOUT Arbor will take care of 2 nights stay. A reservation and your credit card will be required on the site to guarantee your room, for incidentals and any extra nights you wish to stay. The discounted group rate for those extra nights is $1,880 nett HKD / $240.23 USD (plus applicable taxes and service charges). (Please note: Rooms prior and post summit are limited. The discounted group rate may not be guaranteed for the additional room nights you are requesting.)

Reservations may be made online by visiting the NETSCOUT Arbor reservations page. A hotel reservation does not confirm your attendance at the Summit. You must return to the Summit registration page to complete and confirm your registration for the Summit.

Cancellation Clause:
The cancellation policy for the web link booking is "no cancellation allowed 7 days prior to the arrival". Full duration of stay will be charged for any cancellation within 7 days prior to arrival.

Cancelling your hotel reservation: This must be done directly with the hotel. You can cancel up to 7 days prior to your arrival. After that, your card will be charged.

  • NETSCOUT Arbor will be taking care of 2 night’s stay only. Your credit card is only required as a guarantee, for incidentals or if you stay longer than the 2 nights.
  • All charges for any extra room nights will be settled on your own account upon departure.
  • Hotel Reservation Cut-off date: Saturday, 20 October 2018
  • Any cancellation or amendment made after cut-off date (amendment in terms of late arrival, early departure or no show) will result in cancellation charge of one night room rate for each room night released

Attendees are responsible for booking their own air travel, and/or for arranging their own ground transportation.

The closest airport is Macau International Airport (MFM), which is approximately 4 minute drive to the hotel.

A secondary Airport is the Hong Kong International Airport. You will have to take the Ferry from the E1 transfer area. All details can be found on the hotel website- https://www.fourseasons.com/macau/getting-here/.

There are a few modes of transportation options to/from the hotel/Airports including taxis, shuttles and sedan services. Please note the rate estimates below are subject to change and should be verified before booking.

Taxis are readily available from the Macau Ferry Terminal or Macau Airport.

Ferry Service:
There is also regular ferry service between Macau and Shenzhen, China (a 60- to 80-minute ride), and between Macau and Hong Kong (a 60-minute ride). The Taipa Ferry Terminal via Cotai Water Jet is a seven-minute drive from the Hotel. Guests arriving at Hong Kong International Airport can bypass Hong Kong immigration and customs by taking the 65-minute Cotai WaterJet or TurboJet, the cross-boundary passenger ferries to Macau.

Shuttle Service:
The Plaza Casino operates a complimentary shuttle van service that stops at Four Seasons Hotel Macao, Cotai Strip, and is only available at the Macau Taipa Ferry Terminal. Guests using this service must be able to handle their own luggage. This service every 30 minutes and is available from 11:20 am (first transfer from Taipa Ferry Terminal) to 9:50 pm (last transfer from Taipa Ferry Terminal) daily. Children under the age of 18 must be accompanied by an adult.

Limo/Sedan Service:Limousine service is available to and from the ferry terminal and may be arranged at the time of reservation or through the Concierge.

  • Mercedes Benz S350 – MOP 450 + 10% per vehicle, one way, maximum 3 passengers
  • Toyota Alphard – MOP 450 +10% per vehicle, one way, maximum 6 passengers


For questions about the NETSCOUT Arbor Summit, please contact Sharon Reynolds at [email protected] or +44 (0) 789 678 7281, OR Serene Wong at [email protected] or +852 98897238.