For this Western U.S teaching hospital, the efficient performance of the data center is critical. During a recent data center migration, network issues such as slow logins, application freezes and system bottlenecks were wasting time and putting patient’s health at risk. Lack of real time views of network, applications and UC environment were causing lengthy War Room cycle times and ineffective service triage efforts. Because of this, the IT team engaged in an immense data center restructuring but it required a more proactive visibility into remote sites. To gain pervasive visibility across the hospital’s new data center, they sought out NETSCOUT for a solution.
