Maintaining high-performing digital services across distributed hybrid cloud environments was already a challenge for enterprise IT organizations. However, the onset of COVID-19 has catapulted complexity to another level, as entire workforces shifted to working from home. Suddenly, providing employees and customers with safe, secure access and availability to business applications and services has taken on a new dynamic. With exponential traffic growth hitting critical internet circuits and VPN gateways, capacity and bandwidth availability has moved from an operational challenge to a business-critical priority.

Today’s organizations require holistic visibility across the service delivery infrastructure to support new demand for capacity and availability as well as to protect this vulnerable point from security threats. Monitoring incoming activity for tracking and trending employee traffic is essential. Holistic visibility should be an integral part of a broad-based performance and availability strategy that encompasses not only the edge and private data center, but also cloud and SaaS environment. Today, delivering a high-quality user experience for remote employees is priority number one.

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Assuring Network Availability and Performance

At a minimum, business continuity demands seamless network availability and application performance. NETSCOUT’s service assurance solutions will help enterprises validate performance expectations for internet bandwidth, VPN capacity, and hybrid cloud/SaaS performance levels while quickly pinpointing trouble spots to minimize disruptions and help users do their jobs.

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