Recent changes in global work environments are leading to dramatically different traffic patterns and usage for Cable, Wi-Fi, and mobile connectivity to the internet for teleconferencing, eLearning, and business support. Zoom, Microsoft Teams, WebEx, Google Classroom, Saba, and all the other applications that support work-from-home and remote learning need to be working at optimum levels to handle this now normal traffic. Your customers and their children are depending on the availability of these services to work and learn remotely.
Drive Profitability with Workforce Productivity
By monitoring and reporting on the health, performance, and utilization of new web-based tools, carrier service providers have an opportunity to improve and build on their customer quality of experience (QoS).