A Major US Hospital Utilizes NETSCOUT to Isolate Life-Critical DHCP Connectivity Issue in Minutes

Business Challenge
• Oversee and monitor a centralized enterprise network that includes over 165,000 active ports and supports more than 46,000 employees, 3,000 staff physicians and scientists

• Leverage DHCP to establish IP connectivity and roaming for instant hands-free clinical communications for caregivers in neonatal clinic; ensure instant connectivity with Vocera communication badges among caregivers

• nGeniusONE® Service Assurance Platform
• InfiniStream® Appliance
• nGenius® Packet Flow Switch
• nGenius Collector

Business Value
• Identification of mission-critical DHCP connectivity issue with Vocera badges that require real-time, reliable clinical communication between neonatal intensive care unit caregivers

• Reviewing of real-time and historical performance dynamics that provide detailed forensics of nuanced network activity, allowing enhanced ability to troubleshoot and resolve technical issues across the Cleveland Clinic enterprise network

• Strategic network links enabling comprehensive, 24/7/365 monitoring of the Cleveland Clinic IT infrastructure; provides network monitoring devices with full access to network traffic. Seamless access to network links provides no disruption to data flows or protocol transactions

• Cost-effective, flow monitoring, collection and analysis of critical locations within Cleveland Clinic's distributed enterprise network environment

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