Helpful sessions on product, technology, and best practices—designed to help you optimize your IT environment.

Light Reading Webinar: Beyond SLAs–Managing QoE in the Cloud Realm

Speakers: Ari Banerjee, Senior Analyst, Heavy Reading

The ability to deliver Service Level Agreements (SLAs) to guarantee reliability, security, visibility, and availability of cloud services is critical to their success. Given the many varied and often shared elements that will comprise cloud services, success of service providers is based on their ability to guarantee an end-to-end Quality of Experience (QoE) to their cloud customers. This panel addresses what QoE will look like in the cloud realm, and how to deliver and monitor it. 

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