Webinars

Helpful sessions on product, technology, and best practices—designed to help you optimize your IT environment.

Delivering Reliable UC Services

How nGeniusONE ensures high-quality UC service and triages problems

Unified Communications (UC) environments have rapidly evolved to be critically important to an organization’s ability to effectively and efficiently communicate and collaborate with its employees, partners, and customers. Key initiatives such as IP Telephony, SIP Trunking, Microsoft Lync, and Cisco Jabber need to be available anytime and anywhere to the people who count on those services to do their jobs. Triaging UC problems quickly is no longer a “nice-to-have” but a “must-have” capability.

This webinar explores the key challenges faced by voice and networking teams that are responsible for delivering UC services. This particular course also demonstrates how NetScout’s nGeniusONE platform can rapidly triage problems and ensure the delivery of high-quality UC services.

Key takeaways from this webinar:

  • Learn how to rapidly triage complex UC problems related to:
    • IP Telephony
    • SIP Trunking
    • Microsoft Lync
    • Cisco Jabber
  • Discover how to simplify performance management of complex, multi-vendor UC environments
  • Find out how to improve both performance and speed of new UC service project rollouts
  • Understand ways to minimize expensive, customer-impacting service outages for new and existing UC services

 Who should register and attend this webinar:

  • Technology decision makers responsible for Unified Communications, VoIP, and Collaboration service delivery
  • Business decision makers responsible for Unified Communications, VoIP, and Collaboration service delivery
  • Managers responsible for Unified Communications, VoIP, and Collaboration service delivery
  • IT professionals tasked with managing multi-technology, multi-vendor UC deployments

 

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