Get Real-Time Operational Intelligence and Information at the Speed of Business
Today’s leading businesses anticipate problems and resolve them to innovate with confidence. Independent research firm, TechValidate, asks your peers if nGeniusONE is having an impact on their day to day operations and their bottom line. Read what they say below and watch the UC&C Video.
Assuring Quality Client Engagements With UC&C Visibility Protects Revenue
NETSCOUT Helps Sustain Transformed Financial Service Delivery to Millions of Customers and Prospects
Industry Tech Facts
NETSCOUT “Best in Class” for Unified Communications
Cambia Health Solutions rates nGeniusONE UC&C monitors for SIP trunking, Call Servers, Voice, and Video Performance as “Best in Class” when compared to alternative solutions for helping to solve service performance problems in their IT infrastructure that use different innovative technologies.
Source: Gary Cooney-Mesker, IT Administrator, Cambia Health Solutions
Number 1 Hospital for Cancer Care Says NETSCOUT Number 1 for Service Assurance
A large enterprise health care company rates nGeniusONE UC & C monitors for SIP trunking, Call Servers, Voice and Video Performance as best in class when compared to alternative solutions for helping to solve service performance problems in their IT infrastructure that use different innovative technologies.
Source: IT Manager, Large Enterprise Health Care Company
Investing in nGeniusONE Platform Delivers Rapid Customer Experience Payback
Covenant Health improved customer experience and achieved a 3-to-6 month ROI with NETSCOUT’s service assurance solution.
Source: Art Jeffords, IT Architect, Covenant Health
An IT Manager of a large enterprise health care company recommends NETSCOUT nGeniusONE because:
The breadth, depth, and granularity of the proactive monitoring available within the NETSCOUT nGeniusONE Service Assurance platform is second to none.
Source: IT Manager, Large Enterprise Health Care Company
Fortune 500 Health Care Company
Our NETSCOUT investment paid for itself within 3 months through improved customer experience.
After evaluating other vendors, we concluded nGeniusONE is best-in-class for UC&C service performance monitoring.
Challenges
The business challenges that led the profiled company to evaluate and ultimately select NETSCOUT nGeniusONE Platform:
- Utilized the following NETSCOUT solution features:
- Automatic discovery of service-delivery components and visualization of all interdependencies
- Understand current capacity utilization and estimate future needs based on past trends
- Gain a situational awareness through service-centric dashboards and a top-down approach
- Contextual analysis for applications and digital services
- Quickly identify the root cause of service performance problems and anomalous behavior
Use Case
The key features and functionalities of NETSCOUT nGeniusONE Platform that the surveyed company uses:
- Agrees that the approach most effective for assuring digital initiatives is continuous monitoring and real-time analytics of data flowing over the network.
- Evaluated the following vendors before selecting NETSCOUT as a solution to solve critical service assurance challenges in their Digital Enterprise:
- CA
- Splunk
- Riverbed
- SolarWinds
- HP
Results
The surveyed company achieved the following results with NETSCOUT nGeniusONE Platform:
- Rated the following statement as:
- NETSCOUT helps measure and manage current IT infrastructure and services: strongly agrees
- NETSCOUT helps achieve business goals by continuously measuring the performance of services and infrastructure to identify potential problems and plan for the roll-out of new applications: strongly agrees
- NETSCOUT helps to confidently navigate through changes for one or more of the following: Cloud, Unified Communications, Security, and IoT: agrees
- Rated the following NETSCOUT solutions when compared to alternative solutions for helping to solve service performance problems in their IT infrastructure that use different innovative technologies:
- nGeniusONE with InfiniStream appliances and nGenius PULSE for Cloud: best in class
- nGeniusONE with physical and virtual InfiniStream appliances for Virtualization (data center, SDN/NFV): significantly better
- nGeniusONE UC&C monitors for SIP trunking, Call Servers, Voice and Video Performance: best in class
- nGeniusONE with InfiniStream appliances for IoT infrastructure (edge, core and cloud): significantly better
- nGeniusONE with ASI technology for Continuous Application Deployment performance monitoring: best in class
- Has reduced business risk associated with new digital services and improved service performance by gaining holistic visibility with NETSCOUT solutions by the following:
- Reduced business risk: 10-24%
- Improved service performance: 10-24%
- Rated the following payback period in each of the following areas, when using NETSCOUT solutions:
- Improved customer experience: 0-3 months
- Operational efficiencies: 0-3 months
- Support for new business models: 3-6 months
- Increased collaboration: 3-6 months
Source: TechValidate survey of a Fortune 500 Health Care Company
Multinational Financial Services Company Managed to Save Money by Using nGeniusONE Platform to Identify and Isolate UC&C Performance Issues
Evaluated CA, Splunk, Riverbed, SolarWinds, Extrahop, Dynatrace, AppDynamics, Network Instruments, and HP before selecting NETSCOUT as a solution to solve critical service assurance challenges in their Digital Enterprise.
Source: IT Specialist, Large Enterprise Financial Services Company
Global 500 Bank Experiences Payback Period of 3-6 months by Accelerating New Business Models with Service Assurance
NETSCOUT solution helps bank deliver flawless UC&C and other services to millions of clients and tens of thousands of employees worldwide.
Source: IT Professional, Global 500 Banking Company
Large Financial Services Company Accelerates Digital Transformation with NETSCOUT
nGeniusONE reduced business risk by 80-100%.
nGeniusONE improved service performance by 80-100%.
Source: IT Specialist, Large Enterprise Financial Services Company
Fortune 500 Banking Company Uses Visibility Without Borders to Help People and Businesses Manage Their Money
NETSCOUT reduced business risk by 50% or more with a best-in-class service assurance solution for UC&C.
Challenges
The business challenges that led the banking company to evaluate and ultimately select NETSCOUT nGeniusONE Platform:
- Utilized the following NETSCOUT solution features:
- Quickly identify the root cause of service performance problems and anomalous behavior
Use Case
The key features and functionalities of NETSCOUT nGeniusONE Platform that the banking company uses:
- Agrees that the approach most effective for assuring digital initiatives is continuous monitoring and real-time analytics of data flowing over the network.
Results
The surveyed company achieved the following results with NETSCOUT nGeniusONE Platform:
- Strongly agrees with the following statement:
- NETSCOUT helps measure and manage current IT infrastructure and services
- Rated the following NETSCOUT solutions best in class when compared to alternative solutions for helping to solve service performance problems in their IT infrastructure that use different innovative technologies:
- nGeniusONE with InfiniStreamNG appliances or vSTREAM and nGeniusPULSE for Cloud
- nGeniusONE UC&C monitors for SIP trunking, Call Servers, Voice and Video Performance
- nGeniusONE with InfiniStreamNG appliances or vSTREAM for IoT infrastructure (edge, core and cloud)
- nGeniusONE with ASI technology for Continuous Application Deployment performance monitoring
- Has reduced business risk associated with new digital services and improved service performance by gaining holistic visibility with NETSCOUT solutions by 50-79%
- Rated the following payback period in the following area, when using NETSCOUT solutions:
- Improved customer experience: 12-18 months
Source: TechValidate survey of a Fortune 500 Banking Company
State EPA Improved Service Performance by 50-79%
IT professionals gain a situational awareness through service-centric dashboards and a top-down approach as well as contextual analysis for applications and digital services including UC&C
Source: Network Administrator, State & Local Government
NETSCOUT Reshapes Digital Governments with Service Assurance
Local, state, and federal government agencies who evaluated CA, Splunk, Riverbed, Gigamon, or AppDynamics conclude nGeniusONE UC&C monitors for SIP trunking, Call Servers, Voice, and Video Performance are superior to alternative solutions.
Federal Court Lays Down the Law for Service Assurance
IT professionals evaluate solutions and rule nGeniusONE UC&C monitors for SIP trunking, Call Servers, Voice, and Video Performance as best in class to solve service performance problems in their IT infrastructure.
Source: Engineer, Federal Government
U.S. Postal Service
NETSCOUT solutions best-in-class for Cloud, Virtualization, ITOPS, IoT, and UC&C compared to alternative service assurance solutions.
NETSCOUT quickly identifies the root cause of service performance problems and saves millions of dollars by avoiding outages.
Challenges
The business challenges that led the profiled organization to evaluate and ultimately select NETSCOUT nGeniusONE Platform:
- Utilized the following NETSCOUT solution features:
- Automatic discovery of service-delivery components and visualization of all interdependencies
- Understand current capacity utilization and estimate future needs based on past trends
- Gain a situational awareness through service-centric dashboards and a top-down approach
- Contextual analysis for applications and digital services
- Quickly identify the root cause of service performance problems and anomalous behavior
Use Case
The key features and functionalities of NETSCOUT nGeniusONE Platform that the surveyed organization uses:
- Agrees that the approach most effective for assuring digital initiatives is continuous monitoring and real-time analytics of data flowing over the network.
- Evaluated the following vendors before selecting NETSCOUT as a solution to solve critical service assurance challenges in their Digital Enterprise:
- CA
- Riverbed
- Niksun
- HP
Results
The surveyed organization achieved the following results with NETSCOUT nGeniusONE Platform:
- Rated the following statement as:
- NETSCOUT helps measure and manage current IT infrastructure and services: strongly agrees
- NETSCOUT helps achieve business goals by continuously measuring the performance of services and infrastructure to identify potential problems and plan for the roll-out of new applications: strongly agrees
- NETSCOUT helps to confidently navigate through changes for one or more of the following: Cloud, Unified Communications, Security, and IoT: strongly agrees
- Rated the following NETSCOUT solutions when compared to alternative solutions for helping to solve service performance problems in their IT infrastructure that use different innovative technologies:
- nGeniusONE with InfiniStream appliances and nGenius PULSE for Cloud: best in class
- nGeniusONE with physical and virtual InfiniStream appliances for Virtualization (data center, SDN/NFV): best in class
- nGeniusONE UC&C monitors for SIP trunking, Call Servers, Voice and Video Performance: best in class
- nGeniusONE with InfiniStream appliances for IoT infrastructure (edge, core and cloud): best in class
- nGeniusONE with ASI technology for Continuous Application Deployment performance monitoring: best in class
- Has reduced business risk associated with new digital services and improved service performance by gaining holistic visibility with NETSCOUT solutions by the following:
- Reduced business risk: 80-100%
- Improved service performance: 80-100%
- Rated the following payback period in each of the following areas, when using NETSCOUT solutions:
- Improved customer experience: 0-3 months
- Operational efficiencies: 0-3 months
- Support for new business models: 0-3 months
- Increased collaboration: 0-3 months
Source: Larry Nguyen, IT Manager, U.S. Postal Service
Powerful Platform for UC&C Insights
A Fortune 500 retail company evaluated CA, Splunk, Riverbed, and AppDynamics before selecting NETSCOUT as a solution to solve critical UC&C service assurance challenges.
Source: Engineer, Fortune 500 Retail Company
Service Assurance Foundation for Flawless UC&C
An Engineer of a medium enterprise retail company would be likely to recommend NETSCOUT nGeniusONE Platform for this reason:
It is intuitive, well designed, and provides IP intelligence that many organizations desperately need.
Source: Engineer, Medium Enterprise Retail Company
IT Admin Uses Smarter Data and Real-time Analytics to Get Unrestricted Visibility of Complex UC&C Services
A Fortune 500 retail company evaluated Splunk, SolarWinds, Gigamon, Viavi (Network Instruments), and HP before selecting NETSCOUT as a solution to solve critical service assurance challenges in their Digital Enterprise.
Source: IT Administrator, Fortune 500 Retail Company
An IT Director of a medium enterprise retail company would be likely to recommend NETSCOUT nGeniusONE Platform for this reason:
It is a solid solution and has helped us in many ways with network and service analysis.
Source: IT Director, Medium Enterprise Retail Company
Canadian Retailer
NETSCOUT solutions enable superior business insights and decision making by harnessing the full power of IP Intelligence.
NETSCOUT solutions help solve challenges related to the complexity of managing digital services at scale and high speed of change. In doing so, NETSCOUT provides business assurance by effectively collecting, organizing, analyzing and visualizing superior data.
Challenges
The business challenges that led the profiled company to evaluate and ultimately select NETSCOUT nGeniusONE Platform:
- Utilized the following NETSCOUT solution features:
- Understand current capacity utilization and estimate future needs based on past trends
- Gain a situational awareness through service-centric dashboards and a top-down approach
- Contextual analysis for applications and digital services
- Quickly identify the root cause of service performance problems and anomalous behavior
Use Case
The key features and functionalities of NETSCOUT nGeniusONE Platform that the surveyed company uses:
- Agrees that the approach most effective for assuring digital initiatives is continuous monitoring and real-time analytics of data flowing over the network.
- Evaluated the following vendors before selecting NETSCOUT as a solution to solve critical service assurance challenges in their Digital Enterprise:
- Riverbed
- SolarWinds
- Gigamon
Results
The surveyed company achieved the following results with NETSCOUT nGeniusONE Platform:
- Strongly confirms the following:
- NETSCOUT helps measure and manage current IT infrastructure and services
- NETSCOUT helps achieve business goals by continuously measuring the performance of services and infrastructure to identify potential problems and plan for the roll-out of new applications
- NETSCOUT helps to confidently navigate through changes for one or more of the following: Cloud, Unified Communications, Security, and IoT
- Rated the following NETSCOUT solutions when compared to alternative solutions for helping to solve service performance problems in their IT infrastructure that use different innovative technologies:
- nGeniusONE with InfiniStream appliances and nGeniusPULSE for Cloud: best in class
- nGeniusONE with physical and virtual InfiniStream appliances for Virtualization (data center, SDN/NFV): best in class
- nGeniusONE UC&C monitors for SIP trunking, Call Servers, Voice and Video Performance: best in class
- nGeniusONE with InfiniStream appliances for IoT infrastructure (edge, core and cloud): best in class
- nGeniusONE with ASI technology for Continuous Application Deployment performance monitoring: best in class
- Has reduced business risk associated with new digital services and improved service performance by gaining holistic visibility with NETSCOUT solutions by the following:
- Reduced business risk: 80-100%
- Improved service performance: 80-100%
- Rated the following payback period in each of the following areas, when using NETSCOUT solutions:
- Improved customer experience: 0-3 months
- Operational efficiencies: 0-3 months
- Support for new business models: 0-3 months
- Increased collaboration: 0-3 months
Source: IT Professional, Large Enterprise Retail Company