Course Description

Intro to nGenius Performance Management for Users (2-Day) is a two-day instructor-led training course using nGenius Performance Manager. This introductory course provides students with the fundamental knowledge and skills needed to effectively monitor, analyze, and report on application usage and performance in large enterprise-wide networks. The training will prepare students to apply monitoring and troubleshooting techniques through hands-on exercises and instructor-led challenges. This course is conducted only by NetScout instructors at locations that meet our technical requirements.

Course Content Outline - End User-Level Training

Module 1 - nGenius Performance Manager and Data Sources

Data sources, especially NetScout probes, provide performance data and visibility into enterprise-wide networks. Data sources serve as the foundation for all real-time and historical data used to proactively monitor, troubleshoot, and manage enterprise-level networks. This module provides an overview of nGenius Performance Manager and the data sources within the network.

Upon completion, participants should be able to:

• Identify nGenius Performance Manager components and capabilities
• Understand how nGenius Performance Manager operates within the network
• Summarize the types of data sources available in the network

Module 2 - Getting Started with nGenius Performance Manager

An overall understanding of nGenius Performance Manager and its functions will benefit students that are new to the product, as well as those that work closely with nGenius Performance Manager Administrators. This module provides a complete high-level overview including a brief review of the administrative tasks required to configure and manage the nGenius Server.   

Upon completion, participants should be able to:

• Successfully access nGenius Performance Manager and navigate the nGenius Home Page
• Summarize important administrative tasks (global administrators)
• Navigate the Performance Manager Console      
• Launch views to monitor and analyze network performance data
• Generate an on-demand Ad Hoc report
• View and navigate NewsPaper-style reports

Module 3 - Working with Performance Manager Console Views

A familiarity with the various Performance Manager Console views is essential for quick and effective problem resolution. This module is designed to help students recognize the value and breadth of real-time and historical performance data available within the Performance Manager Console.

Upon completion, participants should be able to:

• Identify key view attributes
• Display real-time and historical data
• Differntiate between snpashot and over time views
• Change view resolution, drill down on a single data point, change metrics, etc.
• Create and schedule Ad Hoc reports
• Setup and perform port spanning to troubleshoot applications

Module 4 - Customizing Your Work Environment

It’s important to understand how to tailor the Performance Manager Console work environment to suit individual needs. This module focuses on how to modify view contents and display characteristics to make the most out of nGenius Performance Manager Console Workspaces and views.   

Upon completion, participants should be able to:

• Modify view contents and display characteristics through Preferences
• Use nGenius Console workspaces to effectively manage views
• Create and launch QuickViews for monitoring and troubleshooting

Module 5 – Troubleshooting with Packet Capture and Analysis Tools

A thorough understanding of how to use packet analysis tools to capture, decode, and share trace files is critical for troubleshooting and detailed analysis. This module focuses on the use of packet capture and analysis to perform packet-level troubleshooting.

Upon completion, participants should be able to:

• Summarize methods for launching packet captures
• Conduct packet captures and decodes to analyze packets
• Create and apply pre- and post-capture filters
• Open, export, and share trace files

Module 6 – Monitoring Response Time

Application response time is a key performance indicator that helps identify the source of network and application performance problems. Students will gain a detailed understanding of response time measurements and techniques for monitoring and troubleshooting poor application performance.   

Upon completion, participants should be able to:

• Understand how response time is calculated using NetScout probes
• Use response time views to isolate problems by determining the source of response time issues
• Evaluate response time data to gauge the health of the network and application servers

NetScout will provide morning and afternoon beverages/snacks.

Jay Magarian
Email: training@netscout.com
Phone: 1-978-614-4312

June Nugent
Email: training@netscout.com
Phone: 1-978-614-4335