NetScout - Application and Network Performance Management
Resource Library | Support Login | Contact Us
<b>Home</b>
<b>Solutions</b>
by Industry
Enterprise
Banking
Energy
Financial Services
Health Care
Life Sciences/Pharmaceutical
Insurance
Manufacturing
Consumer Retail
Petroleum & Natural Gas
Government
Federal
State & Local
Service Providers
Mobile Operators
Wireline Carriers
Cable Operators
by Initiative
IT Capabilities
Application Monitoring
Application Response Time
Network Performance
Capacity Planning
Service Assurance & Troubleshooting
Field Services
Projects
VoIP Assurance & Management
Mobility
Telepresence & Video
Standards & Compliance
IT Infrastructure Library
Virtualization & Datacenter
Third Party Integration
Avaya
Cisco
Citrix
HP Software
IBM
Riverbed
<b>Products & Services</b>
nGenius Service Assurance Solution
nGenius Performance Manager
nGenius K2 Service Delivery Manager
nGenius Performance Manager for Flows
nGenius Analytics for Flows
Sniffer MultiSegement Analysis
nGenius Intelligent Data Sources
nGenius InfiniStream Appliances
nGenius Probes
nGenius Virtual Agent
nGenius Collector
Sniffer Analysis
InfiniStream Console
Sniffer Intelligence
Sniffer Financial Intelligence
Sniffer Mobile Intelligence
Sniffer Portable Analyzer
Sniffer Global Analyzer
Sniffer Portable Professional Analyzer
Consulting Services
<b>Events & Training</b>
Events
Webinars
Training
<b>Partners</b>
Integration Alliance
Channel Resellers
<b>Company</b>
About
News
Awards
Investor Relations
Contact Us & Locations
Directions to HQ
Careers
Site Map
<b>Support</b>
Knowledge Base
View My Stuff
Open a Case
Support Programs
Documentation
Downloads
Sniffer University
User Forum Community
<b>My NetScout</b>
Support Knowledge Base View My Stuff Open A Case MasterCare Support Plans Newsletter Downloads & Licensing Documentation Sniffer University Community NetScout User Forum


Home > Support > Contact Information

Contact Support
 
Contact Information   Other Contacts

The best way to contact Customer Support is to...
  Open A Case

You can also reach Technical Support by Phone...
  Toll Free United States: 888-357-7667
  International: +011 978-614-4000
  Lookup International Toll Free Phone Numbers
  Phone support hours are 8am- 8pm (EST)

When you contact Customer Support, the following information is helpful in diagnosing and solving problems:

  • Type of network platform
  • Software and firmware versions
  • Probe model number
  • License number and your organization's name
  • The text of any error messages
  • Supporting screen images, logs, and error files, as appropriate
  • A detailed description of the problem

 

Sales
Call 800-309-4804 for the sales office nearest your location.

Training
 
http://www.netscout.com/training

User Forum
  
http://www.netscoutuserforum.com/

Additional Contact Info
  
http://www.netscout.com/company/contactus.asp






Copyright © 1992-2010 NetScout Systems, Inc. All rights reserved. |  Terms of Use |  Privacy | Site Map




Network Performance Management Solutions: Application Monitoring | Capacity Planning | Citrix | IP Multicast | MPLS Networks
NetFlow Monitoring | Multimedia | Network Performance Management | Network Troubleshooting | Packet Analysis | Performance Analytics
Response Time | VoIP Management | Network performance management software, hardware, and services.