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Other Contacts |
The best way to contact Customer Support is to...
Open A Case
You can also reach Technical Support by Phone...
Toll Free United States: 888-357-7667
International: +011 978-614-4000
Lookup International Toll Free Phone Numbers
Phone support hours are 8am- 8pm (EST)
When you contact Customer Support, the following information is helpful in diagnosing and solving problems:
- Type of network platform
- Software and firmware versions
- Probe model number
- License number and your organization's name
- The text of any error messages
- Supporting screen images, logs, and error files, as appropriate
- A detailed description of the problem
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Sales
Call 800-309-4804 for the sales office nearest your location.
Training
http://www.netscout.com/training
User Forum
http://www.netscoutuserforum.com/
Additional Contact Info
http://www.netscout.com/company/contactus.asp
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