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nGenius Network Performance Management Solution for CDMA2000/1x-EV-DO Networks

Summary of information on this page:

The nGenius Performance Management System is an OSS (Operational Support Systems) Solution that addresses the many formidable challenges faced by CDMA-based mobile operators in sustaining service, network and customer assurance.

A single unified system provides:

  • Advanced performance monitoring for troubleshooting service delivery issues
  • Service and customer visibility from a network vantage point
  • Reduced MTTR to protect quality of customer experience and reduce churn

 CDMA2000/1x-EV-DO Networks Today  
CDMA is widely used by operators worldwide for delivering mobile services to an ever increasing volume of customers. Regardless of whether they are a single mobile subscriber with basic services or a “VIP” customer representing a substantial corporate account, improving retention and loyalty by assuring service quality is the essential goal.

While voice traffic is well managed, assuring quality of rapidly expanding data services remains a challenge. Visibility into the activity crossing the converged IP/MPLS core, the associated physical segments, virtual circuits and all the services transported through them is essential for minimizing degradations and responding to network behavioral changes as rapidly as possible.

 Assuring Service Performance  
Ensuring high-quality delivery of all applications and services across a packet-switched network core is part of NetScout’s Global Assurance initiative, which allows operators to:

Continuous delivery of applications and services allows companies to:

  • Manage capacity and utilization across the physical links of the IP/MPLS-based network core
  • Evaluate essential activity and traffic details by the virtual circuit level (MPLS VRFs) and/or QoS classes
  • Gain valuable visibility into KPIs such as response time of services, failures, and number of tunnels found between the PCF and PDSN switches on the A10/A11 interface
  • Collect critical KPIs from the Pi interface to the Internet related to flows and packets

 NetScout Solutions Meets Service Providers' Needs  
Our unified solution starts with instrumentation – network, service, and customer metrics gathered via our nGenius InfiniStreams and nGenius Probes – and culminates in the powerful real-time and reporting interfaces provided by nGenius Performance Manager. The result is a highly effective KPI-to-Flow-to-Packet perspective for superior customer-aware troubleshooting and traffic engineering.

Monitoring with continuous data capture and troubleshooting analysis with nGenius InfiniStreams, the next generation of nGenius AFMons and Sniffer InfiniStreams, at critical points in the network where high concentrations of conversations occur delivers real-time monitoring and analysis, trending and reporting, as well as a copy of all traffic for deep reconstructive forensics.

Read a CDMA Service Provider Customer Story.

Diagram: Performance Assurance CDMA2000/1x-EV-DO Network
CDMA Network diagram - Click to enlarge.

Click to enlarge.
Common deployment of NetScout’s solution includes nGenius Probes providing visibility into activity on the IP/MPLS core bearer network, the A10, A11 interface and on the Pi interface, as well as the OA&M network.

 Related Documents 

 Enabling Products 
To find out more information about NetScout’s Sniffer and nGenius products click on the appropriate category links below:



  Contact Us
Email: Sales
Toll Free U.S. Sales:
     800-357-7666
All Regional Numbers
Request a Demo
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  Documents
 
Third Party Review:
OSS Observer Profile
Brochure: nGenius Performance Management for Mobile Network Operators  
Application Note:
Global Assurance for CDMA2000 Networks
 
Application Note:
Monitoring Performance in MPLS Networks from the Carrier Perspective
 
Data Sheet: nGenius® Packet over SONET (POS) OC-48c/STM-16 Probe  

  Success Stories
  Pan-African Mobile Operator
Wireless Company

  Press Release
 
New nGenius OC-48 Probe Positions NetScout to Optimize Newly-Deployed 3G Networks for Performance-Sensitive Mobile Applications

  Awards
 

OSS Today 2007 Excellence Awards - Best New Product Finalist