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Network Troubleshooting
 

When the network is hampered by degradations and outages, it is essential to re-establish service or fix the slowdown as quickly as possible so that business operations are not unduly affected. Without highly-granular, real-time information, troubleshooting can be a discouraging, time-consuming task with a high mean-time to repair (MTTR).

 The NetScout Solution for Troubleshooting Network Problems 
The NetScout Solution facilitates high-speed problem resolution and lower MTTR through task-flow automation, sophisticated anomaly detection, and traffic recording. It gives you seamless access to real-time enterprise-wide views, backed up by high-definition, actionable information on all network traffic, including individual applications, segments and even end-users themselves, for rapid isolation of network issues, quick service restoration, and a minimization of business impact.

  • Reduce MTTR and minimize business impact by automating the process to detect and diagnose performance problems
  • Easily execute top-to-bottom network troubleshooting using graphical data-mining to quickly zoom in from a high-level perspective down through sub-second details or even a packet decode to pinpoint the root cause of a network or application disturbance
  • Quickly diagnose network-wide problems by viewing any and all areas of your network simultaneously, whether physical or logical segments or complex network configurations
  • Understand network and application problems in context by simultaneously viewing all applications, metrics, users, or time frames to obtain a fast diagnosis and accurate interpretation of performance issues
  • Eliminate the reoccurrence of disruptions to business-critical applications by capturing evidence of hard-to-diagnose problems

Learn how to preserve and troubleshoot your network with:

  • Automated Analytics - increase application visibility and reduce Mean Time To Repair
  • NetFlow and IP SLA - isolate subtle problems, advanced application awareness, and reduce Mean Time to Repair using NetFlow and IP SLA data
  • Network Security Forensics - supplement your security systems with insightful forensic analysis
  • Packet Analysis & Post-Event Forensics - continuously capture and record packet streams on critical network links
  • Disaster Recovery - preserve your network performance management data in the event of a hardware malfunction, power outage, or failure due to a natural disaster

 


  Contact Sales
Email: Sales
Toll Free U.S. Sales:
     800-357-7666
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  Documents
 
Application Note:
Unique Approach to Reducing MTTR and Network Troubleshooting Time
 
EMA Analyst Review:
Application Fabric Monitor - More effective real-time network and application monitoring, troubleshooting, and post-event forensic analysis.
 
Application Note: Streamlining Network Troubleshooting - Monitoring and Continous Packet Capture Provides Top-Down Approach to Lower MTTR  
Application Note:
Eliminating Static Thresholds and Reducing False Positive Alerts
 

  Success Stories
 
Johnson Controls Troubleshoots Network Problems Arising from Recent Acquisition Using nGenius AFMon
Government agency uses nGenius for application visibility across international communications network  
Grange Insurance uses NetScout Solution to Provide Continuous Information Access to Independent Agent Community  
The nGenius Flow Recorder helps Oslo Bors Network Support Billions in Transactions Per Day  
CN Railway Keeps Trains and Network Operating Efficiently Using nGenius  

  Press Releases
 
NetScout Introduces Next-Generation Network Performance Management Appliance
NetScout Receives Patent for Anomaly Detection System in nGenius Analytics