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Home > Solutions > Network Troubleshooting > Automated Analytics

Network Troubleshooting
 

Automated Early Warning Technology for the NOC



Summary of information on this page:
  • The Need for Automated Analytics
  • Detecting Performance Anomalies with nGenius Analytics for Flows
  • Analytics Customer Story
  • Analytics Screenshot
  • Related Documents
  • Enabling Products
Reduce MTTR and Increase Application Availability with Automated Analytics  
NetScout’s nGenius Analytics for Flows software helps network managers reduce mean time to repair and increase application availability by automating the process of detecting and diagnosing performance problems. The benefits of this automated and self-adjusting approach include:

  • Increased coverage for identification of performance anomalies

Monitors for abnormal increases and decreases in link and application utilization, application response time and VoIP quality
Detects subtle, long-term network performance drifts that are virtually impossible to catch manually

  • Reduce Mean Time To Repair

Automates the identification of customer-impacting problems that may have been missed in the past
Generates fewer, more intelligent alerts to focus network troubleshooting efforts on most critical issues
Facilitates faster diagnosis and more accurate interpretation of performance issues to shorten costly downtime

The Need for Automated Analytics 
The already time-consuming and frustrating task of accurately identifying and diagnosing network and application performance issues will continue to intensify as the application fabric infrastructure becomes more complex and interdependent due to the growing use of compound, multi-tier, and Service Oriented Architecture-based applications. To maintain high IT service levels in the face of these looming changes, operation teams will need to deploy technologies that provide early warning of impending performance problems by automating the detection and aiding the diagnosis of network and application flow anomalies.

Detecting Performance Anomalies with nGenius Analytics for Flows 
NetScout’s award-winning Progressive Analytics technology provides a top-down approach for identifying and qualifying anomalies that affect service performance. This gives network operators a major advantage in preventing issues before they affect the business or more quickly resolving service disruptions when they occur.

nGenius® Analytics addresses these challenges by applying patented, statistical behavior modeling and anomaly detection to NetScout’s CDM-based application flow data to deliver early warnings of performance issues. The product automatically learns a network’s behavior patterns and identifies performance anomalies without the manual configuration and guesswork of setting thresholds. By linking the alarms with detailed diagnostics information, the network and operations managers can act to resolve issues before end users are impacted.

The benefits of using nGenius Analytics for Flows automated approach to anomaly detection include the ability to:

  • Identify abnormal increases and decreases in physical and virtual link utilization, application utilization, application response time and VoIP quality.
  • Associate anomalous traffic with offending applications to focus troubleshooting efforts and shorten mean time to repair.
  • Identify short-lived problems, intermediate-term issues, and hard-to-catch, long-term performance drifts.
  • Provide increased visibility into all monitored interfaces, including trunks, virtual interfaces, sites and QoS levels.
  • Combine related anomalies into a single, intelligent alert to reduce the number of alerts staff are forced to wade through.
Read a Network Performance Analytics Customer Story.

Analytics Screenshot
nGenius for Network Capacity Expansion - Click to enlarge.

Click to enlarge.
The Alert Details tab provides information on the problem severity, problem type, interfaces affected, time the problem was detected and a detailed description of the problem. Additionally, it provides graphical evidence of the events leading up to the anomaly. Double clicking on the Evidence Chart brings you into nGenius Performance Manager for additional troubleshooting details.

Related Documents 

  • Application Note: Using nGenius Analytics for Flows to Automate and Accelerate Network and Application Performance Problem Identification, Diagnosis,and Resolution
  • Third Party Product Review: Moving Past Static Performance Alarms - nGenius Analytics Product Review by Jim Metzler
  • Third Party Product Review: NetScout nGenius® Analytics: Increase IT Operational Efficiency
  • White Paper: Redefining Performance Management to Match Today's Business Model
  • White Paper: Achieving Real Cost Savings and Business Effectiveness with Rapid Repair of Application Performance Problems
  • White Paper: Performance Management in the Virtualization Age
  • Success Story: CN Railway Keeps Trains and Network Operating Efficiently Using nGenius

Enabling Products 
To find out more information about NetScout’s nGenius and Sniffer products click on the appropriate category links below:

  • Network Analysis and Reporting – packet/flow-based analysis software for comprehensive network visibility
  • Advanced Intelligence – early detection and in-depth analysis of complex or specialized application services
  • Continuous Packet Capture – long-term packet capture for real-time and retrospective network troubleshooting
  • Distributed Network Monitoring – robust, versatile monitoring devices for LAN and WAN environments
  • NetFlow Collection – dedicated high-density NetFlow and IP SLA collection

 


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Email: Sales
Toll Free U.S. Sales:
     800-309-4804
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Regional Phone Numbers  
Request a Demo
  Documents
 
Application Note:
Unique Approach to Reducing MTTR and Network Troubleshooting Time
 
Application Note:
Using nGenius Analytics for Flows to Automate and Accelerate Network and Application Performance Problem Identification, Diagnosis,and Resolution
 
Third Party Product Review:
Moving Past Static Performance Alarms - nGenius Analytics Product Review by Jim Metzler
 
Third Party Product Review:
NetScout nGenius® Analytics: Increase IT Operational Efficiency
 
White Paper:
Redefining Performance Management to Match Today's Business Model
 
White Paper:
Achieving Real Cost Savings and Business Effectiveness with Rapid Repair of Application Performance Problems
 
White Paper:
Performance Management in the Virtualization Age
 

Success Story
 
CN Railway Keeps Trains and Network Operating Efficiently Using nGenius

  Media Coverage
NetScout's Progressive Analytics Network Monitor with a Brain
 
Computerworld award profile: NetScout's Progressive Analytics - Network Monitor with a Brain

  Press Releases
 
NetScout Receives Computerworld Horizon Award for Progressive Analytics Technology
NetScout Systems Completes Acquisition of Quantiva  
NetScout Systems to Acquire Quantiva  




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