Service Assurance for Retail
Summary of information on this page:
Business and Network Challenges in Retail
From pricing to supply chain to brand marketing to merchandising, consumer retail is extremely competitive. Retailers increasingly depend on distributed, networked applications for speedy and reliable:
- point-of-sale transactions
- credit card authorizations
- distributed inventory management
- customer satisfaction and retention
These applications help generate revenues, control margins, and ensure that adequate inventories are available, putting pressure on the IT organization to manage applications and infrastructure as business services, operating with optimal performance.
NetScout Solution Meets the Needs of Retail
With the nGenius Service Assurance Solution, consumer retailers can meet and exceed their network management goals and objectives while reducing overall costs. nGenius Performance Manager in concert with nGenius InfiniStream® appliances and nGenius Probes can help retailers stay ahead of network issues that may affect customer service or even inhibit sales by:
- Avoiding online transaction or credit card authorization delays
- Maintaining high availability to inventory records
- Enabling high levels of employee productivity
- Identifying and resolving network and application response time issues
- Supporting capacity planning and business continuity plans
|
nGenius Service Assurance Solution helps retail chains to report on critical networked applications, such as inventory systems and credit card authorization.
|
|
Related Documents
Enabling Products
To find out more information about NetScout’s nGenius and Sniffer products click on the appropriate links below:
- nGenius K2 Service Delivery Manager - Assures the availability and performance of business services with at-a-glance status and early warning of performance degradations of service traffic
- nGenius Performance Manager - Comprehensive software for network and application performance, service validation and optimization and planning across the modern IP network
- Sniffer Intelligence - Focused application and voice performance analysis for the modern IP network
- nGenius InfiniStream Deep Packet Capture Appliances - Dedicated intelligent deep packet capture appliances to support service assurance and unparalleled application and network performance analysis
- nGenius Probes - Security-hardened distributed monitoring devices that collect key network metrics utilized by the nGenius Performance Management System
- nGenius Collector - Delivers NetFlow and IP SLA-based data to the nGenius Performance Manager
|
