Network Performance Management Solution for Consumer Retail
Summary of information on this page:
Retail Today
NetScout’s nGenius Performance Management System meets the many formidable challenges faced by network managers in the retail industry today. A single unified system can:
- Assure timely delivery of applications involved in credit card processing, such as payment gateways, POS systems and ERP solutions, while maintaining PCI DSS compliance
- Troubleshoot application degradations affecting inventory management in real time
- Manage and control the delivery cost of operations
Business and Network Challenges in Retail
From pricing to supply chain to brand marketing to merchandising, consumer retail is extremely competitive. Retailers increasingly depend on distributed, networked applications for speedy and reliable:
- point-of-sale transactions
- credit card authorizations
- distributed inventory management
- customer satisfaction and retention
Where these applications help generate revenues, control margins, and ensure that adequate inventories are available, the pressure on the IT organization to keep the complex, distributed networks supporting them at peak efficiency is almost impossible to measure.
NetScout Solution Meets the Needs of Retail
With the NetScout Solution, consumer retailers can meet and exceed their network management goals and objectives while reducing overall costs. nGenius Performance Manager in concert with appropriately placed NetScout Probes can help retailers stay ahead of network issues that may affect customer service or even inhibit sales by:
- Avoiding online transaction or credit card authorization delays
- Maintaining high availability to inventory records
- Enabling high levels of employee productivity
- Troubleshooting network and application response time issues
- Supporting capacity planning and business continuity plans
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| nGenius helps retail chains to report on critical networked applications, such as inventory systems and credit card authorization. |
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Related Documents
Enabling Products
To find out more information about NetScout’s nGenius and Sniffer products click on the appropriate category links below:
- Network Analysis and Reporting – packet/flow-based analysis software for comprehensive network visibility
- Advanced Intelligence – early detection and in-depth analysis of complex or specialized application services
- Continuous Packet Capture – long-term packet capture for real-time and retrospective network troubleshooting
- Distributed Network Monitoring – robust, versatile monitoring devices for LAN and WAN environments
- NetFlow Collection – dedicated high-density NetFlow and IP SLA collection
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