nGenius Network Performance Management Solution for Insurance
Summary of information on this page:
Insurance Industry
NetScout’s Sniffer and NetScout Solutions meets the many formidable challenges faced by IT Network managers in the insurance industry today. With a single comprehensive system you can:
- Assure timely delivery of policy and claims applications across distributed networks
- Troubleshoot application degradations affecting customers in real time
- Manage and control the delivery cost of operations to agents and adjuster networks
Insurance Today
For the insurance industry, technology has improved the delivery of networked business applications and services such as: instant approvals for healthcare services, fast quotes for new insurance policies, and rapid claims processing for property damages. However, it is the challenge and responsibility of the IT departments at these insurance companies to ensure that those critical networks and applications perform at optimal levels.
Business and Network Challenges
Ensuring that all insurance company services are available at all times across the entire distributed organization and network is essential for today’s insurance providers. Reducing downtime can allow companies to:
- Avoid claims processing delays
- Maintain high availability to customer and patient records
- Enable high levels of employee productivity
- Manage WAN / MPLS-based capacity and budget planning activities
- Troubleshoot network and application response time issues
- Monitor converged voice, video and data networks with QoS policy based delivery requirements
NetScout Solutions Meet the Needs of Insurance IT Staffs
The Sniffer and NetScout Solutions provide fully integrated real-time monitoring, troubleshooting, bandwidth management, and historical reporting functions, letting IT professionals effectively deliver applications and comply with HIPAA regulations.
Insurance organizations choose NetScout Solutions because they provide detailed visibility into virtually all their applications as well as graphical, historical reports of network performance. Over time, they have found that this level of granularity offers concrete benefits allowing them to:
- Gain network visibility and support rapid responses to time-critical claims
- Monitor application response times for applications delivering business services such as underwriting
- Ensure access to patient records in a manner compliant with HIPAA regulations
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| This capacity planning report shows application utilization for the wide area network links at an insurance company. Knowing the business use of the network makes it easier to plan for upgrades and changes in WAN bandwidth. |
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Related Documents
Enabling Products
To find out more information about NetScout’s nGenius and Sniffer products click on the appropriate category links below:
- Network Analysis and Reporting – packet/flow-based analysis software for comprehensive network visibility
- Advanced Intelligence – early detection and in-depth analysis of complex or specialized application services
- Continuous Packet Capture – long-term packet capture for real-time and retrospective network troubleshooting
- Distributed Network Monitoring – robust, versatile monitoring devices for LAN and WAN environments
- NetFlow Collection – dedicated high-density NetFlow and IP SLA collection
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