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Home > Solutions > Enterprise > Health Care

Enterprise
 

Network Performance Management Solution for Health Care

Summary of information on this page:

  • Network and Application Challenges in Health Care
  • A Unified Service Delivery Management Platform
  • Hospital Customer Story
  • Screenshot: Monitoring Essential Applications
  • Related Documents
  • Enabling Products

IT Challenges faced by Health Care Organizations 
The health care industry is undergoing a revolutionary transformation that is marked by rapid adoption of electronic records and application services, increased patient services costs, mergers and acquisitions, and privacy and security compliance concerns. To deliver on the industry’s primary objective of providing quality patient care efficiently requires a vast array of complicated, bandwidth-intensive applications and a robust, secure network.

However, these initiatives to modernize and make patient care delivery more efficient also contribute to increased complexity of managing health care networks. In an industry where even scheduled downtime is a challenge, keeping these complex, distributed networks and applications operating at peak efficiency and reliability is one of the primary challenges faced by IT professionals in the health care industry.

A Unified Service Delivery Management Platform for Health Care Organizations  
The nGenius Service Assurance Solution supports the health care organization’s efficiency and electronic patient record initiatives by helping to decrease operational costs and complexity letting IT professionals effectively deliver EMR applications and comply with HIPAA regulations. The nGenius Service Assurance Solution is a unified service delivery management platform providing comprehensive, real-time network and application performance intelligence enabling unified assurance of the network, applications and users. The nGenius solution enables visibility with a common data set of service-oriented analysis and reporting functionality that also promotes IT collaboration with team-oriented workflows. Addressing five core performance management disciplines, the nGenius Solution was designed with expandability in mind:

  • Automated, intelligent anomaly detection to predict network and application performance degradations, in such services as EMR or Physician Order Entry applications, and quickly resolve issues
  • Application and network performance management with unified real-time and historical views, for critical visibility into the modern health care system network
  • High capacity, always-on, intelligent Deep Packet Capture for extensive back-in-time forensic analysis
  • Planning and optimization capabilities that enable visibility to trends over time to understand how resources, such as PACS, are being consumed to avoid quality of experience issues
  • Service and Policy validation that enables diagnosis of service delivery conditions that impact end-user quality of service, and validates the implementation of new applications

As health care organization situations and mandates change, the nGenius Service Assurance solution can flexibly expand with the new demands. Its CDM Technology can adapt quickly to support new health care application services and technologies ensuring you have unparalleled visibility and control.

Read a Hospital Customer Story.

Screenshot: Monitoring Essential Applications

nGenius for Network Capacity Expansion - Click to enlarge.
Click to enlarge.

The nGenius Service Assurance Solution enables side-by-side analysis of applications to pinpoint which business applications share the network with critical health care applications, like PACS.

Related Documents 

  • Application Note: Health Care Solutions
  • Analyst & Third Party Reviews: Business Value of Performance - The NetScout Experience by NetForecast
  • Case Study: Denver Health
  • Application Note: Pharmaceutical & Life Sciences Solutions
  • Data Sheet: MasterCare Support Health Care Remote Site Engineer

Enabling Products 
To find out more information about NetScout’s nGenius and Sniffer products click on the appropriate links below:

  • nGenius K2 Service Delivery Manager - Assures the availability and performance of business services with at-a-glance status and early warning of performance degradations of service traffic
  • nGenius Performance Manager - Comprehensive software for network and application performance, service validation and optimization and planning across the modern IP network
  • Sniffer Intelligence - Focused application and voice performance analysis for the modern IP network
  • nGenius InfiniStream Deep Packet Capture Appliances - Dedicated intelligent deep packet capture appliances to support service assurance and unparalleled application and network performance analysis
  • nGenius Probes - Security-hardened distributed monitoring devices that collect key network metrics utilized by the nGenius Performance Management System
  • nGenius Collector - Delivers NetFlow and IP SLA-based data to the nGenius Performance Manager
  • nGenius Virtual Agent - Software-based intelligent data source for virtual computing environments that delivers critical visibility to traffic inside virtualized servers
  • Sniffer Global Analyzer – The industry’s first enterprise-class portable network analyzer, Sniffer Global Analyzer provides best-in-class protocol decodes and integrated packet-level expert analysis of wired and wireless environments but also contains an administrative server with unique, centralized, policy-based access that governs how and what a user can see and manage on the network.

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  Case Studies
  Denver Health

  Documents
 
White Paper:
Rx for Healthy Networks
 
Application Note:
Health Care Solutions
 
Analyst & Third Party Reviews: Business Value of Performance - The NetScout Experience by NetForecast  
Application Note:
Pharmaceutical & Life Sciences Solutions
Data Sheet: MasterCare Support Health Care Remote Site Engineer  

  Contact Us
 
Email: Sales
Toll Free U.S. Sales:
     800-309-4804
     +1 978-614-4000
Regional Phone Numbers  
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