Service Assurance for Federal Government – Military and Civilian Agencies
Summary of information on this page:
IT Challenges Faced by Government Agencies
Recent mandates to deliver more reliable and effective electronic government services -- eGovernment, Federal Enterprise Architecture (FEA), Homeland Security, etc. -- by their very nature require an increased reliance on the network. This means government agencies must take added precautions to protect against and recover quickly from application slowdowns and network failures.
However, these initiatives to modernize and consolidate agency networks and improve government operations also have the unintended effect of increasing the complexity of managing government networks. Furthermore, many agencies have discovered that the addition of new technologies and applications has resulted in a disparate collection of point products to manage the infrastructure – which contradicts the FEA agenda and now requires consolidation.
A Unified Service Delivery Management Platform
The nGenius® Service Assurance Solution supports the government's efficiency and productivity initiatives by helping to decrease operational costs and complexity. The nGenius Service Assurance Solution is a unified service delivery management platform providing comprehensive, real-time network and application performance intelligence enabling unified assurance of the network, applications and users. The nGenius Service Assurance Solution enables visibility with a common data set of service-oriented analysis and reporting functionality that also promotes IT collaboration with team-oriented workflows. The nGenius Solution addresses five core performance management disciplines and was designed with expandability in mind:
- Automated, intelligent anomaly detection to predict network and application performance degradations and quickly resolve issues
- Application and network performance management with unified real-time and historical views, for critical visibility into the modern IP network
- High capacity, always-on, intelligent Deep Packet Capture for extensive back-in-time forensic analysis
- Planning and optimization capabilities that enable visibility to trends over time to understand how resources are being consumed to avoid quality of experience issues
- Service and Policy validation that assures end-users have access to the services they need in order to meet goals
As government guidelines and mandates change, the NetScout Solution can flexibly expand with the new demands placed on the infrastructure. Its CDM Technology can adapt quickly to support new applications and technologies ensuring you have unparalleled visibility and control.
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| Monitoring remote sites using the unique site monitoring feature enables the nGenius Service Assurance Solution to deliver real-time and historical reports of the traffic transported over an agency’s wide area network before tunnels and encryption obscure critical details. In this case, the IT staff can see that link utilization for the Dallas location is spiking at about 70% and right click to drill down for information on which applications are in use. |
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Related Documents
Enabling Products
To find out more information about NetScout’s nGenius and Sniffer products click on the appropriate links below:
- nGenius K2 Service Delivery Manager - Assures the availability and performance of business services with at-a-glance status and early warning of performance degradations of service traffic
- nGenius Performance Manager - Comprehensive software for network and application performance, service validation and optimization and planning across the modern IP network
- Sniffer Intelligence - Focused application and voice performance analysis for the modern IP network
- nGenius InfiniStream Deep Packet Capture Appliances - Dedicated intelligent deep packet capture appliances to support service assurance and unparalleled application and network performance analysis
- nGenius Probes - Security-hardened distributed monitoring devices that collect key network metrics utilized by the nGenius Performance Management System
- nGenius Integrated Agent - A software-based intelligent data source that is integrated into third-party network equipment to provide visibility into the network edge and branch environments
- nGenius Collector - Delivers NetFlow and IP SLA-based data to the nGenius Performance Manager
- nGenius Virtual Agent - Software-based intelligent data source for virtual computing environments that delivers critical visibility to traffic inside virtualized servers
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