NetScout enables local government to innovate, improve IT operational efficiency, and connect constituents with the comprehensive management approach of the nGenius® Service Assurance Solution.

The IT organization plays a vital administrative role in local government initiatives to enhance economic growth, improve productivity, and facilitate decision-making. The use of technology is fundamentally changing the way that governments work and almost every new initiative has an IT impact. With fiscal constraints and the current economic situation, local governments are risk adverse. When IT invests taxpayer dollars on a technical solution, it must work and there must be a plan to manage it. Improving IT operational efficiencies, connecting users, and deploy electronic government services, such as on-line tax information and filings to unemployment insurance applications, are top priorities.

The nGenius Service Assurance Solution supports local government efficiency and productivity initiatives by providing a comprehensive management approach that enables IT to deliver more efficient network services to constituents while decreasing operational costs and complexity. The nGenius Solution provides comprehensive, real-time network and application performance intelligence enabling unified assurance of the network, applications and users. The nGenius Solution enables more visibility in more places in the network with a common data set of service-oriented analysis and reporting functionality that promotes IT collaboration with team-oriented workflows.

• Intelligent early warning with automated detection to predict and prevent network and application performance degradations before they occur 
• Performance and availability management with unified real-time and historical views, for critical, deep-packet visibility 
• Forensics and analysis to go back-in-time for post-event forensic analysis of security and service degradation incidents
• Planning and optimization capabilities that enable visibility to trends over time to understand how resources are being consumed to avoid quality of experience issues 
• Service and Policy validation that assures end-users have access to the services they need in order to meet goals