The nGenius Service Assurance Solution provides government agencies with a comprehensive management solution to predict and prevent application slowdowns and network failures

Recent mandates to deliver more reliable and effective electronic government services have placed an increased reliance on the network. The same initiatives to modernize and consolidate agency networks, improve operations, and protect critical infrastructure and confidential records have increased the complexity of managing government networks.

The addition of new technologies and applications have resulted in a proliferation of point management tools and disconnected metrics that yield limited insight into the actual delivered services and user experience – which contradicts the FEA agenda. To predict and prevent application slowdowns and network failures, Government agencies are looking for comprehensive management solutions.

The nGenius Service Assurance Solution supports efficiency and productivity initiatives by providing the IT organization with relevant, service-oriented insight that aligns with how the business consumes these services to efficiently deliver consistent and high-quality service levels. The nGenius Service Assurance Solution extends visibility to more places in the network with a common data set of service-oriented analysis and reporting functionality that promotes IT collaboration with team-oriented workflows.

The nGenius Solution provides:

• Intelligent early warning with automated detection to predict and prevent network and application performance degradations before they occur 
• Application and availability management with unified real-time and historical views for critical, deep-packet visibility 
• Forensics and Analysis to go back-in-time for post-event forensic analysis of security and service degradation incidents
• Planning and optimization capabilities that enable visibility to trends over time to understand how resources are being consumed to avoid quality of experience issues 
• Service and Policy validation that assures end-users have access to the services they need to meet goals