The nGenius® Service Assurance Solution enables letting Insurance IT professionals to effectively deliver applications and comply with HIPAA regulations
As Insurance IT organizations invest in new technology solution to reduce downtime across a distributed infrastructure, they face difficult management challenges. With a limited budget, they must provide always-on availability, maintain compliance with privacy and security mandates, and they must embrace new emerging technologies that include virtualization and unified computing. In addition they must manage the entire infrastructure of applications and users to:
- Avoid claims processing delays
- Maintain high availability to customer and patient records
- Enable high levels of employee productivity
- Manage WAN / MPLS-based capacity and budget planning activities
- Troubleshoot network and application response time issues
- Monitor converged voice, video and data networks with QoS policy based delivery requirements
The nGenius® Service Assurance Solution provides fully integrated real-time monitoring, troubleshooting, bandwidth management, and historical reporting functions, letting IT professionals effectively deliver applications and comply with HIPAA regulations. Insurance organizations choose NetScout Solutions because they provide detailed visibility into virtually all their applications as well as graphical, historical reports of network performance. Over time, Insurance organizations have found that this level of granularity offers concrete benefits allowing them to:
- Gain network visibility and support rapid responses to time-critical claims
- Monitor application response times for applications delivering business services such as underwriting
- Ensure access to patient records in a manner compliant with HIPAA regulations