The nGenius® Service Assurance Solution enables IT organizations to more effectively deliver the time-sensitive details regarding energy generation and transmission necessary to maintain high service availability to all customers.

Energy and Utilities face difficult network operations and security challenges. These geographically diverse, high-speed, highly segmented environments include a number of remote offices and mobile field engineers that represent potential points of exposure, with varying user needs and patterns of network behavior. Unfortunately, traditional network management and security solutions do not operate easily in these environments, and they are expensive and difficult to manage in large scale. As these enterprise organizations streamline networking technologies to bring efficiency to business operations, they face critical management challenges that include:

• Assure timely repair of outages – scheduled and unplanned
• Maintain high availability to customer records
• Manage WAN / MPLS-based network capacity and budget planning activities
• Troubleshoot network and application response time issues
• Support disaster recovery and business continuity plans

The nGenius Service Assurance Solution provides fully integrated intelligent early warning, network and application performance monitoring, optimization and planning, service and policy validation, and forensic analysis functionality that enables IT organizations to more effectively deliver the time-sensitive details regarding energy generation and transmission necessary to maintain high service availability to all customers.