As IT organizations combine IP telephony, video conferencing, instant messaging, email, presence, and communication-enabled business applications to support unified communications, monitoring the “moving parts” remains profoundly difficult. The nGenius® Service Assurance Solution from NetScout embraces the complexities of Unified Communications service delivery management to provide unprecedented visibility and relevant service-oriented insight that aligns with how the business consumes critical business services.

The nGenius solution enables the IT organization to achieve peak operating efficiencies, protect the user experience, deliver consistent and reliable service levels by predicting and preventing performance issues, and simplify the management of complex, high-performance environments.