A unified service dashboard provides at-a-glance view of service status

The nGenius® Service Assurance Solution includes a real-time service dashboard that provides unified visibility into end-to-end service delivery in context with how services are delivered and consumed to more effectively manage the user experience. Building on the nGenius Service Assurance Solution’s ability to collect, correlate, analyze and report on mass volumes of packet-flow data, nGenius Service Delivery Manager closes the gap between the network and business services to deliver timely and actionable management insight to effectively assure service levels.

This new service-oriented dashboard combines real-time and historical views of user-defined service domains, simplifying the view into the health and availability of delivered services. The dashboard automates the detection of service quality problems and emerging security threats across physical, virtual and cloud-based services from the application hosting environment, through the network, to the user.

Capabilities include:

• Dynamically display data with relevant views and information based on selected domain or service
• Quickly and easily navigate with single-point-of-reference for intuitive visualization
  of service health
• Automate analysis and detects anomalies with robust analytics
• Detect unauthorized social networking activity, streaming video and unauthorized logins
• Access real-time and historical service performance visibility with easily understood actionable data
• Quickly spot anomaly trends and degradations to prevent service meltdowns