Cable networks are undergoing a radical transformation providing new services based on new technologies and new architectures. The challenge is to continually innovate while delivering a superior customer experience.
Cable networks are evolving quickly. New services, new screens, new technology, and the never-ending pressure to be nimble are the new norm. It’s time to provide a superior subscriber experience at home, at work, and “on-the-go.”
Expectations are high. How will you keep up?
NETSCOUT provides operators an industry leading, advanced service assurance solution – a solution that provides real-time insight into the performance of your key services. Our service triage approach with automated analytics provides you a proactive, top-down early warning view of the network. Identify service issues early, when they begin to arise, which means fewer calls into your call centers. Our bottom-up service triage capabilities allow you to get to the root cause of problems quicker- reducing MTTR. Our executive reporting allows your executive to keep abreast of network and service performance.
This service triage approach to service assurance allows operators to quickly and efficiently focus resources where they are needed with the traffic-level detail to get to the root cause of the problem.
Whether you are rolling out Carrier WiFi, offering VoD Service, expanding your Business Service offering, or virtualizing elements of your network, our solution is designed to provide you key service insights today and into the future.
Our nGeniusONE Service Assurance platform is used in the most demanding cable networks in the world. How can we help you?