Solutions

Our solutions ensure the delivery of applications and services to your organization.

Cable

Increase the comprehensiveness of network services, gaining visibility and monitoring capabilities to optimize cable networks.

Cable networks are evolving quickly. New services, new screens, new technology, and the never-ending pressure to be nimble are the new norm. It’s time to provide a superior subscriber experience at home, at work, and “on-the-go.”

Expectations are high. How will you keep up?

NetScout provides operators an industry leading, advanced service assurance solution – a solution that provides real-time insight into the performance of your key services. Our service triage approach with automated analytics provides you a proactive, top-down early warning view of the network. Identify service issues early, when they begin to arise, which means fewer calls into your call centers. Our bottom-up service triage capabilities allow you to get to the root cause of problems quicker- reducing MTTR. Our executive reporting allows your executive to keep abreast of network and service performance.

This service triage approach to service assurance allows operators to quickly and efficiently focus resources where they are needed with the traffic-level detail to get to the root cause of the problem.

Whether you are rolling out Carrier WiFi, offering VoD Service, expanding your Business Service offering, or virtualizing elements of your network, our solution is designed to provide you key service insights today and into the future.

Our nGeniusONE Service Assurance platform is used in the most demanding cable networks in the world. How can we help you?

Voice
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Completing your triple-play service offering
For cable operators, adding voice service to their broadband service offering is a logical service extension. Unlike data services, consumers have expectations around voice service. Meeting those expectations can be challenging.

The need for visibility into new domains
Understanding voice service performance requires visibility to your IP network; visibility to how service enablers are working together with your IMS core. NetScout’s nGeniusONE Service Assurance platform and Adaptive Service Intelligence (ASI) technology deliver critical insights that enable you to proactively monitor your IP network and IP based services.

Gain critical insight into voice service performance
The nGeniusONE Service Assurance platform and ASI technology provide detailed IP-level insight of the control and user plane, end-to-end visibility, and assurance into the subscriber, network, and servicedomains. These insights allow you to understand how your voice service is performing.

Capabilities of the nGeniusONE Service Assurance platform and ASI technology include:

  • Proactive monitoring of all sessions
  • Unprecedented access-to-core visibility
  • Predict and prevent service degradation
  • Intuitive network and service troubleshooting workflows
  • Extensive back-in-time forensic analysis
  • Full visibility into significant revenue and over-the-top services
  • Detailed drilldown into control, data, and user domains
  • Watch over all systems, services and vulnerabilities vigilantly today and into the future

Solutions you can trust
NetScout provides time-proven solutions that unlock the power of traffic-based data to efficiently deliver service intelligence in the world’s largest and most demanding networks. Let us show you how the nGeniusONE Service Assurance platform and ASI technology can help you gain access to real-time, traffic-based intelligence, so you can achieve service assurance for your cable network.

Resources

Carrier WiFi
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Delivering “on-the-go” services takes insight and network intelligence
Demand for “on-the-go” video, data and voice is skyrocketing. Rolling out a successful carrier Wi-Fiinfrastructure requires service insight and traffic-based network intelligence.

Holistic visibility leads to revenue opportunity
With NetScout’s nGeniusONE Service Assurance platform and Adaptive Service Intelligence (ASI)technology, you gain insights needed to extend video, data, and voice services to subscribers on-the-go, strengthening and extending your brand while opening up significant new market and revenue opportunities.

Gain detailed IP-level insight and end-to-end visibility
The nGeniusONE Service Assurance platform and ASI technology provides detailed IP-level insightand end-to-end visibility into the subscriber, network and service. Our platform enables you to manage your carrier’s wi-fi network environment, and support the demand and growth for video, data, and voice services beyond the home.

Capabilities of the nGeniusONE Service Assurance platform include:

  • Unprecedented access-to-core visibility from content ingest to consumption
  • Intelligent early warning to predict and prevent service degradations
  • Intuitive network and service assurance workflows
  • Extensive back-in-time forensic analysis
  • Full visibility into authentication and premium services
  • Detailed drilldown into control, data and user domains
  • Support for carrier Wi-Fi specific metrics (CAPWAP and PMIP, etc.)
  • Watch over all your systems, services and vulnerabilities vigilantly today and into the future

“The nGenius solution gives…visibility into subscriber usages patterns of the WiFi service, which is critical for capacity planning.”  -North American Cable Operator
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Solutions you can trust
In an increasingly complex, vulnerable, and connected world, NetScout gives you the confidence to operate, innovate and compete at the highest level. Let us show you how the nGeniusONE Service Assurance platform and ASI technology can help you gain detailed IP-level insights and holistic visibility into the subscriber, network, and service.

Resources

Multi-Screen Video
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Assuring the delivery of multi-screen video
As you extend your service footprint, offering premium content to tablets, smartphones, laptops, and other connected devices, you need to provide a flawless customer experience on all devices.

Meeting mobile video demands
The nGeniusONE Service Assurance platform and Adaptive Service Intelligence (ASI) technology provide critical visibility into service metrics and business and operational intelligence made possible by monitoring all key access-to-core interfaces. Armed with these insights, you will be better prepared to support the growing demand for mobile video.

Gain insights into all key access-to-core interfaces
The nGeniusONE Service Assurance platform and ASI technology provides complete visibility, from KPIs to flow data to traffic details. Our platform leverages intelligent traffic flow technology to deliver real-time, actionable intelligence that spans high-level services, application, and conversation flow information all the way down to actual packets. We enable you to manage the Multi-Screen Video infrastructure, allowing you to monetize and support video beyond the home.

Capabilities of the nGeniusONE Service Assurance platform and ASI technology include:

  • Unprecedented access-to-core visibility from content ingest to consumption
  • Intelligent early warning to predict and prevent service degradations
  • Intuitive network and service assurance workflows
  • Extensive back-in-time forensic analysis
  • Full visibility into authentication and premium services
  • Detailed drilldown into control, data and user domains
  • Watch over all your systems, services and vulnerabilities vigilantly today and into the future

“Based on my previous experience using NetScout technology, I believe it is an absolute must have for optimizing service delivery and resolving performance issues. Once you have used the nGenius solution, it will become indispensable for protecting end user experience.” -Manager of Network Engineering
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Solutions you can trust
NetScout provides time-proven solutions that unlock the power of traffic-based data to efficiently deliver service intelligence in the world’s largest and most demanding networks. Let us show you how the nGeniusONE Service Assurance platform and ASI technology can help you gain real-time, actionable intelligence that drives operational excellence and competitive differentiation.

Resources

Residential High Speed Internet
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Supporting the growth of residential broadband services
You need detailed service-level insights to better manage your residential broadband infrastructure, so you can monetize and support the demand and growth of IP-based services to subscribers.

Expanding services has raised the broadband monitoring ante  
Customers expect unimpeded access to a wider array of broadband services. As more and more IP-based services get layered on top of your broadband infrastructures, NetScout’s nGeniusONE Service Assurance platform and Adaptive Service Intelligence (ASI) technology gives you critical insights into how enhanced services are performing before problems become customer complaints.

Reduce mean-time-to-repair
The nGeniusONE Service Assurance platform and ASI technology provide detailed IP-level insight and holistic visibility into the subscriber, network, and service domains, enabling you to improve visibility and reduce mean-time-to-repair. Our un-intrusive data monitoring platform delivers real time, actionable intelligence so you can fully understand how services – such as voice, data, video and an ever expanding array of enhanced services – are impacting and performing over your residential broadband infrastructure.

Capabilities of the nGeniusONE Service Assurance platform and ASI include:

  • Unprecedented access-to-core visibility from content ingest to consumption
  • Intelligent early warning system to predict and prevent service degradations
  • Intuitive network and service assurance workflows
  • Extensive back-in-time detailed forensic analysis
  • Full visibility into authentication and authorization for user access
  • Detailed drilldown into control, data and user domains

“The nGenius solution from NetScout is a key enabler for the mobile network operator’s migration to new, service-rich…broadband networks.” -Canadian Mobile Operator
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Solutions you can trust 
NetScout provides time-proven solutions that unlock the power of traffic-based data to efficiently deliver service intelligence in the world’s largest and most demanding networks. Let us show you how the nGeniusONE Service Assurance platform and ASI technology can help you meet demand for high-bandwidth triple-play services.

Resources

Business Services
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Business services require a new level of reliability
Business users expect extraordinary service quality and network availability, and they want it in writing with a service level agreement (SLA). Visibility to service degradations before they impact subscribers is essential to delivering a quality business user experience. To successfully compete in this space, you need to move from a reactive to proactive approach to solving network, service and application issues.

To successfully compete in this space, you need to move from a reactive to proactive approach to solving network, service, and application issues.

Supporting ambitious business objectives
As you expand into business services, meeting the service demands and requirements of corporate users is always top of mind. NetScout’s nGeniusONE Service Assurance platform and Adaptive Service Intelligence (ASI) technology deliver critical insights into the performance of your network and services, whether you’re serving a single location, tying together multiple locations, or servicing a cloud data center. We help you deliver seamless corporate communication services that meet SLAs.

Time-proven solution for network and service assurance
The nGeniusONE Service Assurance platform and ASI technology is a time-proven, service assurance solution providing holistic insights into your network, service, and application performance. Based on NetScout’s patented traffic-based intelligence technology, the nGeniusONE Service Assurance platform and ASI technology provide both proactive visibility and forensic detail based on actual traffic flow. Whether for data, voice, or both, we offer proactive warnings based on complete visibility, operating as a single platform solution enabling operations, engineering, marketing, and management teams to achieve network and service assurance.

“The nGenius solution gives us the end-to-end visibility into all service traffic to and from the network core, through the data center, and in and out of the Metro Ethernet network from our main campus to our remote clinics.” -Manager of Network Engineering
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Solutions you can trust
NetScout proactively collects, organizes and analyzes traffic to deliver service assurance, security forensics and performance management that drives operational excellence and competitive differentiation. Let us show you how the nGeniusONE Service Assurance platform can help you comply with SLAs and assure quality IP services to your business customers.

Resources

SIP Peering
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Proactively collect, organize, and analyze traffic data
Voice service has become a cornerstone of the triple-play offer. Today, a vast majority of voice traffic terminates on someone else’s network, which is why you need an early warning system to quickly and cost-effectively address issues in your SIP Peering relationships.

Assuring quality outside the network
With 75% of all voice traffic leaving the originating network, interconnection agreements are imperative. With NetScout’s nGeniusONE Service Assurance platform and Adaptive Service Intelligence (ASI) technology, you gain the insights you need to assure voice service quality when traffic leaves the network.

Gain detailed IP-level insight and holistic visibility
The nGeniusONE Service Assurance platform and ASI technology provide detailed IP-level insight and holistic visibility into the subscriber, network, and service domains. Our solution delivers real-time, service-level operational intelligence that enables operators to manage their SIP Peering relationships, and quickly and cost-effectively triage critical issues.

Capabilities of the nGeniusONE solution include:

  • Intelligent early warning to predict and prevent service degradations
  • Intuitive network and service assurance workflows
  • Extensive back-in-time forensic analysis
  • Detailed drilldown into control, data, and user domains

Frost & Sullivan, an independent research firm with over 53 years of experience, named NetScout as the 2015 Global Company of the Year for Network Visibility and Intelligence.
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Solutions you can trust
In an increasingly complex, vulnerable, and connected world, NetScout gives you the confidence to operate, innovate, and compete at the highest level. Let us show you how our nGeniusONE Service Assurance platform and ASI technology can help you peer with confidence.

Resources

Service Enablers
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Understanding the performance of key service enablers – DNS, AAA, DHCP
Today’s wireless networks are complex. Service delivery requires successful orchestration of many network domains- Access, Edge, Core- as well as distributed service enablers – AAA, DNS, DHCP. Understanding the different domains requires coordination, and working with the various teams responsible for managing, engineering, and planning each domain requires a unified view of the entire network so all involved can understand how their part impacts service delivery.

Increasing network, service, and organizational flexibility
If you can’t see it, you can’t improve it. We help remove the blind spots, providing a unified, end-to-end view of your network and service performance. Our modern approach to service assurance provides a top-down approach for pro-active, service triage. By leveraging traffic data, we support a powerful bottom-up analysis. The strength of our approach delivers a single platform for operations, engineering, and planning teams  to understand service delivery and user experience. With a rich set of executive reporting tools, you can keep all your key people and organizations in the loop while eliminating the war room when problems begin to emerge.

Improve monitoring and reduce mean-time-to-repair
The nGeniusONE Service Assurance platform and ASI technology provides detailed IP-level insight of the control and user plane, end-to-end visibility and assurance into the subscriber, network, and service domains. With the optional nGenius Subscriber Intelligence application, you can gain even greater insight into subscriber sessions and understanding into both device and service performance, of all your key services – voice, data, video, chat/messaging, SMS, MMS.

Capabilities of the nGeniusONE Service Assurance platform and ASI technology include:

  • Proactive monitoring of all sessions
  • Unprecedented access-to-core visibility
  • Predict and prevent service degradation
  • Intuitive network and service troubleshooting workflows
  • Extensive back-in-time forensic analysis
  • Full visibility into significant revenue and over-the-top services
  • Detailed drilldown into control, data, and user domains
  • Watch over all systems, services and vulnerabilities vigilantly today and into the future
Solutions you can trust
NetScout provides time-proven solutions that unlock the power of traffic-based data to efficiently deliver service intelligence in the world’s largest and most demanding networks. Let us show you how the nGeniusONE Service Assurance platform and ASI technology can help you gain access to real-time, traffic-based intelligence, so you can achieve service assurance for your network.
OTT
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Maintaining your brand requires understanding the performance of OTT traffic
With constant streams of social media, video, and music, over-the-top (OTT) traffic is a reality for network operators — and your subscribers will hold you accountable for their user experience. Flying blind to OTT traffic is not an option. You need to understand how those services are performing on your network. If problems arise, you need to know if it is a problem in your network or with the OTT provider.

Understanding the user experience
As devices evolve and OTT players emerge to deliver services that leverage the power of these new subscriber devices, operators need to know what subscribers are doing and how those services and devices are performing. Inevitably, it will be the operator who gets blamed for poor performance, stay ahead of the game with proactive monitoring of OTT traffic. NetScout’s nGeniusONE Service Assurance platform and Adaptive Service Intelligence (ASI) technology delivers critical insights that enable you to manage your network transformation to efficiently support OTT traffic, improve the overall user experience, and optimize your network.

Improve monitoring to protect your brand
The nGeniusONE Service Assurance platform and ASI technology provide detailed IP-level insights of the control and user plane, end-to-end visibility, and assurance into the subscriber, network, and service domains.

Capabilities of the nGeniusONE Service Assurance platform and ASI technology include:

  • Proactive monitoring of all sessions
  • Unprecedented access-to-core visibility
  • Predict and prevent service degradation
  • Intuitive network and service troubleshooting workflows
  • Extensive back-in-time forensic analysis
  • Full visibility into significant revenue and over-the-top services
  • Detailed drilldown into control, data, and user domains
  • Watch over all systems, services and vulnerabilities vigilantly today and into the future

Solutions you can trust
NetScout provides time-proven solutions that unlock the power of traffic-based data to efficiently deliver service intelligence in the world’s largest and most demanding networks. Let us show you how the nGeniusONE Service Assurance platform and ASI technology can help you gain access to real-time, traffic-based intelligence, so you can achieve service assurance for your wireless network.

Virtualization
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Maintaining visibility across virtual infrastructure
As elements of the network migrate from physical hardware into virtual infrastructure, the network becomes more complex and assuring service delivery becomes increasingly more difficult.

Losing performance visibility is not an option
Many of the virtualized functions will provide key functionality — like authentication services, routing and switching functionality, and domain name services (DNS). Without adequate insights into the performance of these virtual elements, the subscriber experience takes a crippling blow. With so many options available to consumers, your business cannot afford for poor service to be the source of customer churn.

Protect your customer base by maintaining end-to-end service visibility
The nGeniusONE Service Assurance platform and ASI technology provide detailed IP-level insights of the control and user plane, end-to-end visibility across both physical and virtual infrastructure to assure the subscriber experience, network performance, and service domains.

Capabilities of the nGeniusONE Service Assurance platform and ASI technology include:

  • Proactive monitoring of physical and virtual infrastructure
  • Unprecedented access-to-core visibility
  • Predict and prevent service degradation
  • Intuitive network and service troubleshooting workflows
  • Extensive back-in-time forensic analysis
  • Full visibility into significant revenue and over-the-top services
  • Detailed drilldown into control, data, and user domains
  • Watch over all systems, services and vulnerabilities vigilantly today and into the future

Solutions you can trust
NetScout provides time-proven solutions that unlock the power of traffic-based data to efficiently deliver service intelligence in the world’s largest and most demanding networks. Let us show you how the nGeniusONE Service Assurance platform and ASI technology can help you gain access to real-time, traffic-based intelligence, so you can achieve service assurance for your cable network.

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