Solutions

Our solutions ensure the delivery of applications and services to your organization.

IT Initiatives

Optimize service delivery to improve the business and protect the user experience.

Every industry has unique IT management initiatives. The nGenius Service Assurance Solution provides the IT organization with unified visibility across all service components, with granular data on network and application performance to optimize services, troubleshoot problems, and protect the user experience.

Data Center Modernization
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Achieve clear atomic level insight of services across multi-tiered, highly scalable, physical, and virtual data center environments to assure reliability and quality of performance.

Need for holistic view of your IT environment
Before embarking on your data center project, first you need to see the big picture. Your IT organization will benefit from a holistic view of service performance across virtual, physical, and hybrid environments.

Big changes bring big opportunities  
Change is inevitable, but it also presents valuable opportunities. Our nGeniusONE Service Assurance platform and Adaptive Service Intelligence (ASI) technology helps you realize all the benefits of data center consolidation and virtualization, as well as ongoing expansion, upgrades, and redundancy initiatives. We enable you to simplify service assurance in complex, multi-tier application environments in consolidated data centers.

When real-time visibility gives you visible results
The nGeniusONE Service Assurance platform and ASI technology take advantage of sophisticated traffic-based intelligence that provides a holistic, real-time atomic level view into network, application, server, and user communities’ performance. This gives IT organizations the confidence to proactively identify and rapidly triage revenue and customer impacting data center issues, achieving extraordinary service quality and operational excellence.

Our solution enables your IT organization to:

  • Correlate performance metrics end-to-end across the physical, virtual, and hybrid data center infrastructure
  • Consolidate service performance monitoring functionality to gain a holistic and contextual end-to-end view
  • Improve capacity planning
  • Proactively detect and triage problems to pinpoint and repair root causes of service degradations more effectively  
  • Consolidate infrastructure with intelligent traffic aggregation, distribution and filters
  • Watch over all your systems, services and vulnerabilities vigilantly today and into the future

NetScout technology and products include:

Frost & Sullivan…named NetScout as the 2015 Global Company of the Year for Network Visibility and Intelligence. The award recognized NetScout as the key leader with its nGeniusONE Service Assurance platform, Adaptive Service Intelligence (ASI) technology, and a wide range of products that cater to all segments related to the network visibility market.
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Solutions you can trust

NetScout delivers rapid and clear insights that enable you to provide a flawless user experience by achieving extraordinary service quality. Let us show you how our nGeniusONE Service Assurance platform and ASI technology provide in-depth, real-time, end-to-end insight into service delivery infrastructure facilitating consolidation and virtualization efforts.

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New Application Service Rollout
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Introduce new applications and services on time and within budget, based on plans and decisions made with intelligence and evidence from your own network.

Roll out new applications and services with confidence
New application rollouts upgrades are significant investments for any enterprise, often mission critical for delivering key business services. Employee productivity, customer loyalty, and even revenue often depends on an efficient, quality experience with these new applications. Visibility into actionable metrics before, during, and after the application deployment helps create an evidence-based decision making process and rapid resolution to issues as they arise.

Insight makes all the difference
Our nGeniusONE Service Assurance platform and Adaptive Service Intelligence (ASI) technology eliminate the shortcoming of point management tools, giving you the insight into the performance of services and helps you assure a positive user experience.

Deliver flawless user experience by achieving extraordinary service quality
The nGeniusONE Service Assurance platform and ASI technology provide you with a holistic view of the new applications and services as they are introduced into your IT environment. We enable you to see the relationships and interdependencies across all service delivery components including applications, network, servers, databases, and enabling protocols so you can deliver a flawless user experience and achieve extraordinary service quality and operational excellence.

Our solution enables your IT organization to:

  • Perform a pre-deployment audit of service performance for evidence-based decision-making
  • Baseline service response times of existing and new services and receive alerts on service degradations
  • Manage service performance during pilot and production phases of the project
  • Shift your service level management paradigm from defensive to offensive to detect and resolve performance degradations before they become service outages
  • Reduce mean-time-to-repair (MTTR) of service outages and degradations with effective service triage
  • Simplify operations and improve efficiency
  • Confidently complete new service introductions on time and on budget
NetScout technology and products include:

The nGeniusONE platform further advances NetScout’s market differentiation by providing a truly unified approach to monitoring the delivery of applications and services across the IT infrastructure.” -Enterprise Management Associates
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Solutions you can trust
NetScout delivers rapid and clear insights during all phases of an application and service introduction that enable customers to achieve a flawless user experience. Let us show you how the nGenius Service Assurance platform and ASI technology can help you achieve extraordinary service quality for your next application rollout.

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Application and Desktop Virtualization
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Provide in-depth analysis of the Virtual Desktop Infrastructure (VDI) so you can investigate and decipher the root cause of network and application issues.

Simplify the complex
Enterprise environments are increasingly adopting Application and Desktop Virtualization to enhance employee productivity with anytime, anywhere access to business services, help retain control over confidential information, support BYOD initiatives, and reduce operational expenses by eliminating the burden of managing end user stations. With high user expectations for quality service performance, pinpointing and resolving degradations and outages quickly is essential. Therefore, your organization needs a service assurance and performance management solution that can provide you with the necessary insight into complex VDI environments, so you can investigate and decipher the root cause of network and application issues.

Achieve operational excellence
While this new service delivery paradigm offers substantial productivity and security benefits, it comes with inherent complexity that poses a challenge to successful service assurance. Our nGeniusONE Service Assurance platform and Adaptive Service Intelligence (ASI) technology provide clear and actionable insights that reduce the mean-time-to-knowledge (MTTK) of service problems, and help you fully realize the operational benefits associated with Application and Desktop Virtualization.

Introduce and manage new services with confidence in VDI environments
The nGeniusONE Service Assurance platform and ASI technology offer a service-centric approach to performance management, revealing interrelationships and dependencies across physical and virtual networks and applications in VDI environments. Our solutions help you reduce operational expenses and achieve a high-quality user experience.

Using the nGeniusONE Service Assurance platform and ASI technology in VDI environments, your IT organization can:

  • Obtain visibility across all VDI tiers including remote access, client, virtualization, web, front-end, application, and database
  • Gain actionable metrics from monitoring and analyzing the consumption and performance of VDI services
  • Gain meaningful insights into the overall user experience across the enterprise environment including VDI elements
  • Optimize availability and performance of VDI services
  • Evaluate service degradations before they become user problems
  • Reduce MTTK of issues impacting user experience
  • Realize operational efficiencies and security benefits of Application and Desktop Virtualization
  • Reduce operational costs and complexity of service assurance in VDI environments

NetScout technology and products include:

“NetScout has been ranked as a market share leader the last two years, and with service quality and availability becoming mission-critical business requirements… NetScout will continue to add value in providing unique service-oriented visibility into networks, applications and end users.” -IDC
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Solutions you can trust
NetScout delivers rapid, clear, and actionable packet-level analysis and deep insights that enable organizations to rapidly resolve service performance problems. Let us show you how the nGeniusONE Service Assurance platform and ASI technology can help you reap the full benefit of Application and Desktop Virtualization operational efficiencies and enhanced security.

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Unified Communications
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Unlock the power of traffic-based data to gain rapid and clear insights into your UC environment, so you can pinpoint performance problems before they pin down your services.

When IT’s on the same page, brilliant collaboration happens
Smarter collaboration and improved business productivity are only possible when Unified Communications (UC) work flawlessly. This happens when your desktop, network, telecom, and application teams can agree on the facts. That’s why IT needs real-time and actionable insights into emerging service performance problems so you can get in front of a problem before it becomes a problem.

Overcome performance uncertainty
Assuring the quality of UC performance is critical. UC services are complex and require performance levels with always-on availability in order to meet the growing demands of users and the organization. Our nGenius solutions and Adaptive Service Intelligence (ASI) technology help you increase productivity, reduce management costs and keep users happy.

Deep traffic analysis helps you avoid business paralysis
With our nGenius solutions and ASI technology, your IT organization can proactively collect, organize, and analyze traffic to deliver a holistic view of UC performance. We provide real-time and actionable intelligence that enables you to deliver a flawless user experience by achieving extraordinary service quality and operational excellence. We help desktop, network, telecom, and application teams see UC through the same lens.

The nGeniusONE solution empowers your IT organization to:

  • Take the offense against performance degradations to avoid service outages
  • Quickly triage and identify underlying causes of UC service performance problems
  • More easily manage service delivery across complex multi-location, multi-vendor UC environments
  • Deliver consistent and reliable service levels for voice and video
  • Improve collaboration with a solution that can be used by your entire IT Team
  • Optimize and accelerate new UC application rollouts – stay on time and on budget
  • Watch over all your systems, services, and vulnerabilities vigilantly today and into the future
NetScout technology and products include:
“IT staff now use the nGenius solution to effectively manage service delivery of all UC services, including Telepresence, in real time and end to end to protect the end-user experience. With the nGenius solution’s capabilities, the IT staff quickly changed from a reactive management process to a proactive stance for all UC services.” -Top 10 Law Firm
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Solutions you can trust
NetScout provides time-proven solutions that unlock the power of traffic-based data to efficiently deliver service intelligence in the world’s largest and most demanding networks. Non-intrusive data traffic monitoring delivers complete visibility into your voice, video, and data sessions, so you can better-analyze and troubleshoot service performance issues. Let us show you how our nGenius solutions and ASI technology turn IT into UC Performance superheroes.

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Cloud Services
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Enable enterprise IT to achieve benefits from using cloud services, gaining visibility to rapidly triage issues and assure service availability and performance.

Keep the sun shining on your cloud services
Enterprises are choosing public or private cloud services for everything from e-mail to customer relationship management services, collaboration tools, and unified communications services. Business efficiency, employee productivity, and customer revenue often depend on the quality of these cloud services. You need to meticulously watch over your on premise network and application traffic and cloud services so you can get ahead of performance degradations and service outages.

Intelligence you can act on
Our nGeniusONE Service Assurance platform and Adaptive Service Intelligence (ASI) technology reduce the time to resolve service performance impacting problems by providing a holistic visibility into the dependencies and interrelationships of the overall enterprise service delivery infrastructure. This visibility spans across the data center, the campus, the branch offices, the cloud, and the communities of users who consume these services.

Gain an aerial view of your service delivery environment
This holistic view of physical and virtual infrastructure for services that traverse both the cloud and enterprise corporate networks provides clear insights into potential service performance problems — so you can proactively and rapidly triage outages or degradations before they impact users and customers.

Our solution enables your IT organization to:
  • Manage cloud-based service performance
  • Evaluate response times for cloud services
  • Investigate service degradations across physical and virtual infrastructure for services that traverse both the cloud and enterprise corporate networks
  • Eliminate finger pointing with third party vendors to minimize troubleshooting time
  • Reduce mean-time-to-repair (MTTR) issues impacting user experience
  • Simplify operations and improve efficiency
  • Reduce operational costs and complexity
  • Analyze your packet-flows throughout your systems today and into the future
NetScout technology and products include:
“NetScout has been ranked as a market share leader the last two years, and with service quality and availability becoming mission-critical business requirements… NetScout will continue to add value in providing unique service-oriented visibility into networks, applications and end users.” -IDC

Solutions you can trust
NetScout provides time proven solutions that unlock the power of traffic-based data to efficiently deliver service intelligence in the world’s largest and most demanding networks. Let us show you how our nGeniusONE Service Assurance platform and ASI technology provide in-depth network and application performance intelligence that enables you to meet the needs of your cloud-based initiatives.

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Bring Your Own Device
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Assure impeccable service delivery in the face of growing numbers of BYOD users on your network.

Support BYOD and enhance productivity
While BYOD is associated with benefits such as increased productivity, job satisfaction, and reduced IT costs, users expect seamless service delivery from anywhere, anytime — regardless of the device they are using. However, BYOD users who rely on a variety of corporate and consumer apps add complexity and increase the challenges in assuring service delivery. Developing an explicit BYOD policy for smartphones, tablets, and other personal mobile devices is important; equally important is implementing a comprehensive network and application performance management strategy to manage and monitor the increased data and voice traffic that results from deploying BYOD services within your organization.

Don’t let BYOD overwhelm service quality
Regardless of the technology used to allow BYOD devices on your corporate infrastructure, whether it’s Desktop Virtualization or Mobile Device Management (MDM), you need a holistic performance management tool that provides deep and real-time insight into application and network performance across both physical and virtual environments to assure a flawless user experience and extraordinary service quality in a consumerized IT environment.

Our nGeniusONE Service Assurance platform and Adaptive Service Intelligence (ASI) technology help you accurately monitor service performance and traffic data across your network, so you can identify capacity, network, and/or application shortfalls, as well as proactively detect service degradations and triage the source of problems before they become user problems.

Delivering deeper insights for service performance assurance 
The nGeniusONE Service Assurance platform with ASI technology delivers traffic-based holistic views and clear insights into network performance and resource usage across your entire IT infrastructure. We help you proactively collect, organize, and analyze traffic data in real-time to assure service performance in BYOD environments and give your business the confidence to introduce new BYOD services in the connected world.

Our solution for BYOD environments provides the information that IT operations and network engineers need to:

  • Assure that service performance is optimized in BYOD environments
  • Proactively manage IT network traffic and bandwidth to avoid congestion problems associated with additional BYOD traffic demand
  • Tune and prioritize traffic and services to optimize resources
  • Baseline traffic patterns and application response times as you introduce new BYOD services
  • Plan end-to-end network upgrades and capacity changes
  • Accurately assess the impact of new BYOD services throughout the backbone
  • Improve service availability through increased visibility into Virtualized Desktop and MDM BYOD environments
  • Budget investments in infrastructure upgrades, application development and capacity changes based on evidence from your own network
  • Watch over all your systems, services and vulnerabilities vigilantly today and into the future
  • Triage service delivery issues that impact BYOD access to and use of corporate services
NetScout technology and products include:

Frost & Sullivan…named NetScout as the 2015 Global Company of the Year for Network Visibility and Intelligence. The award recognized NetScout as the key leader with its nGeniusONE Service Assurance platform, Adaptive Service Intelligence (ASI) technology, and a wide range of products that cater to all segments related to the network visibility market.
Read More

Solutions you can trust
In an increasingly complex, vulnerable, and connected world, NetScout gives you the confidence to operate, innovate, and compete at the highest level. Let us show you how the nGeniusONE Service Assurance platform and ASI technology gives you the confidence to introduce new BYOD services and achieve a flawless user experience with extraordinary service quality.

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CyberSecurity
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Enable the detection of traffic anomalies, analyze threat-context, and perform forensic analysis so you can quickly and efficiently respond to threats.

The need for greater situational awareness
As the frequency and sophistication of cyber-attacks and adaptive persistent threats (APT) increases on a daily basis, so too does the importance of protecting your users, applications, and infrastructure. Sophisticated situational awareness is needed to distinguish service delivery anomalies from zero-day security threats. Not only will you reduce the number of false positives, you will gain vital forensics-analysis capabilities as well.

Growing threats to the connected world
As more business services traverse both virtual and physical resources, more BYOD devices are used by corporate employees — and the perimeter between trusted and untrusted zones is eroded. Confidentiality, integrity, and availability of corporate assets are increasingly at risk. Our nGeniusONE Service Assurance platform and Adaptive Service Intelligence (ASI) technology deliver a holistic view of service delivery anomalies, offering comprehensive forensic analysis capabilities to help you identify and investigate security threat-agents.

Identify cyber-threats more quickly
The nGeniusONE Service Assurance platform and ASI technology dramatically enhance your CyberSecurity strategy by complementing traditional perimeter security tools with a comprehensive performance management solution that detects traffic anomalies in a service-centric fashion and performs forensic analysis. The wealth of contextual information surrounding a specific alert or incident identified by our solutions helps you improve your mean-time-to-know (MTTK) of the threat-agent—and avoid false positives.

Using the nGeniusONE Service Assurance platform and ASI technology as part of your CyberSecurity strategy can help your NetOps and SecOps teams:
  • Early insight into traffic anomalies helps detect threat-agents and zero-day attacks
  • Accelerated MTTK with in depth service-contextual analysis of the threat agent to identify the entry point and avoid false positives.
  • Comprehensive forensic analysis helps assess the impact of specific threat agents including how long they have been present, their entry point, the paths they took, the devices they interacted with and what data they examined.
“The nGeniusONE platform further advances NetScout’s market differentiation by providing a truly unified approach to monitoring the delivery of applications and services across the IT infrastructure.” -Enterprise Management Associates
Read More

Solutions you can trust
In an increasingly complex, vulnerable, and connected world, NetScout gives you the confidence to operate, innovate and compete at the highest level. Let us show you how the nGeniusONE Service Assurance platform and ASI technology enable you to detect traffic anomalies, analyze threat-context, and perform forensic analysis so you can quickly and efficiently respond to threats.

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