Solutions for Retail
Achieve extraordinary service quality and operational excellence with rapid, traffic-based intelligence that enables you to provide a flawless consumer shopping experience.
Keep customer’s happy and business flowing
Your business and your customers depend on you to keep your IT systems and services running around the clock – there is no off. You need to meticulously watch over your network traffic, services, and underlying transactions, so you can get ahead of performance degradations and service outages.
Supporting sales through superior service performance
With the nGeniusONE Service Assurance platform and Adaptive Service Intelligence (ASI) technology, you gain the tools and the insight needed to ensure complex services are delivered across geographically distributed data centers, distribution centers and retail locations in support of always-on business requirements.
Improve service quality, keep business humming
The nGeniusONE Service Assurance platform and ASI technology take advantage of sophisticated traffic-based technologies that provide clear insights into potential service performance problems, so you can proactively and rapidly triage outages or degradations before they impede sales. Our solution allows you to meet retail business demands in the connected world.
Our solution enables your IT organization to:
- Maintain high availability to point-of-sale transactions, credit card authorizations, gift card updates, or distributed inventory management systems
- Identify and resolve network and application response time issues to avoid disruptions in services to brick and mortar locations, while maintaining high availability to online storefronts
- Manage WAN network capacity and budget planning activities between data centers, distribution centers, call centers and remote retail locations
- Solve problems rapidly to maintain quality VoIP and collaboration services to stores and for customer interactions with call centers
- Maintain PCI compliance of sensitive customer financial information over the network
- Watch over all your systems, services and vulnerabilities vigilantly today and into the future
NetScout technology and products include:
- Adaptive Service Intelligence (ASI) technology
- nGeniusONE Service Assurance Platform
- nGenius UC Server
- NetScout Intelligent Data Sources
- nGenius Cyber Investigator
- Switches and TAPs
“The ROI we have seen from the nGenius solution was quick and significant. We can now contain the impact of application slowdowns on Web business.” -US Airways
Solutions you can trust
In an increasingly complex, vulnerable and connected world, NetScout gives you the confidence to operate, innovate and compete at the highest level. Let us show you how our nGeniusONE Service Assurance platform and ASI technology help you provide a flawless user experience.