Sniffer® VoIP Intelligence
Performance Management of Converged Networks
The drive to both reduce capital and operating costs while enabling new applications and capabilities such as unified communications is leading companies to move traditional circuit-switched phone services onto packet-switched data networks.
As traditional PBX systems are replaced with Voice over IP (VoIP) solutions, network professionals are presented with the challenge of managing and troubleshooting delay-sensitive voice services in network environments designed for fault- and latency-tolerant applications.
VoIP-centric View into the Network
Sniffer VoIP Intelligence allows network professionals to achieve higher quality telephony and video service by analyzing VoIP packet-based call control and multimedia transmissions. The inherent characteristics of IP networks can be analyzed and monitored for latency, jitter, and packet loss to assure consistent delivery of voice quality, availability and security – all with a goal of reducing MTTR.
Converged Network Performance Assurance
In converged environments, service quality is not only impacted by packet-level network impairments; distortion and noise introduced by the phones, telephony equipment, and incoming signals must also be taken into account. VoIP Intelligence enhances the quality of converged network performance at every level and optimizes the management of voice, video, and data over a single network.
Coupled with nGenius® InfiniStream™ and its continuous, 24X7, high performance stream-to-disk architecture – providing days, weeks, and months of granular data storage - network management professionals now have advanced capabilities to easily go back in time and filter on multiple combinations of voice metrics to quickly determine trends within the set of voice calls selected and quickly identify and isolate VoIP calls.
- Rapidly identifies individual VoIP calls, video conferences, and overall service usage
- Correlates Call Control flows and Audio/Video Media streams on a per-call basis
- Identifies Calling and Called parties based on endpoint identification: phone numbers, extensions, SIP URI’s, end user names and IP addresses
- Graphical display reveals call volumes and impairments
- Integrated Replay and Time Series chart allows users to “hear and see” VoIP impairments
- Easily identifies behavior of other applications and the overall network for that same point in time
- Efficient per-call filtering expedites VoIP problem resolution
- Call Summary console allows users to quickly isolate and drill into performance metrics and replay specific calls
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